"The best customer service and everyone in the parts department is very professional."
"Picked up my order without any hassle. It was a quick in and out. Loved it."
"I ordered the parts today and were ready for pickup the next day at the store. Thank you Puente Hills Toyota. "
"Prompt, Helpful & Friendly. Inside and outside the building."
"One of the parts was wrong due to confusion of parts diagram but they let me return.
Thx"
"Horrible attitude with the parts department "
"Service was good and quick"
"Good experience. The waiting room is clean and comfortable. There is vending machines for drinks and snacks in the lounge for purchase, and conveniently located near the market."
"Ordered online, I picked up next day and service was fast!"
"I ordered items online and Oscar at service dept contacted me that it was ready to pick. Easy pezy. "
"I went in to pick up Cargo mats for my venza . They helped take my mats to my car and the parts customer service people are amazing . "
"Easy ordering via web. Good service by counter persons"
"Very helpful and accommodating!"
"It was easy to order online & pick up my order "
"I would've preferred a quicker shipping experience and for less than what it cost. Next time I'll just go to the dealer and pick up the items myself."