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Product & services pricing
0.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-10-08

The best dealer in California

"The best customer service and everyone in the parts department is very professional."


Verified
5/5

2024-09-29

Great service

"Picked up my order without any hassle. It was a quick in and out. Loved it."


Verified
5/5

2024-09-27

Amazing !

"I ordered the parts today and were ready for pickup the next day at the store. Thank you Puente Hills Toyota. "


Verified
5/5

2024-09-27

"Prompt, Helpful & Friendly. Inside and outside the building."


Verified
5/5

2024-09-26

Great price

"One of the parts was wrong due to confusion of parts diagram but they let me return.
Thx
"


Verified
1/5

2024-09-16

Really bad customer service

"Horrible attitude with the parts department "


Verified
5/5

2024-09-06

Great

"Service was good and quick"


Verified
5/5

2024-09-01

I was there for schedule checkup.

"Good experience. The waiting room is clean and comfortable. There is vending machines for drinks and snacks in the lounge for purchase, and conveniently located near the market."


Verified
5/5

2024-08-23

Great service in parts department

"Ordered online, I picked up next day and service was fast!"


Verified
5/5

2024-08-20

Helpful Service Deptartment

"I ordered items online and Oscar at service dept contacted me that it was ready to pick. Easy pezy. "


Verified
5/5

2024-08-16

Great service ! And fast!

"I went in to pick up Cargo mats for my venza . They helped take my mats to my car and the parts customer service people are amazing . "


Verified
5/5

2024-08-16

Parts Dept

"Easy ordering via web. Good service by counter persons"


Verified
5/5

2024-08-13

Great service

"Very helpful and accommodating!"


Verified
5/5

2024-07-29

Good experience

"It was easy to order online & pick up my order "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
3/5

2024-07-10

Shipping was too slow and too expensive.

"I would've preferred a quicker shipping experience and for less than what it cost. Next time I'll just go to the dealer and pick up the items myself."

Detailed Review Benchmark + -
Likelihood of customers making future purchases