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Product & services pricing
0.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
3/5

2023-06-12

Nice staff but long wait time

"Ordered parts online & shipped to store.
Staff had a hard time locating them when I arrived for pick-up and came back out to confirm vehicle and parts. Waited about 25 minutes total (I'm patient), but also not a lot of customers in, so not sure what happened.
Also, parts were not in a box, so I'm not sure how they were shipped to the lot. Two slightly bent edges not noticed in store, but I was able to fix it before installation.
"

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Verified
5/5

2023-05-29

Puente Hills Toyota Makes it easy to order the right parts

"It's easy to order factory parts online for my Tacoma at Puente Hills Toyota. The parts department staff are very friendly and knowledgeable !!! They confirm that you are getting the right part and any information pertaining to the installation of the part.

I highly recommend Puente Hills Toyota for all your parts.
"

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Likelihood of customers making future purchases