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Product & services pricing
0.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2023-11-28

Almost perfect

"Would have given 5 stars but on my first online order, I called and gave my vin and was given the wrong part number. Not that it didn’t belong on the truck but that it had 3 parts to it, a front, left and right rear. I even asked if it was side specific and was told it wasn’t so I originally ordered 2. Upon further research, I found out I was given the wrong part and cancelled then ordered. I then reordered and finally got the right parts at a great price. One of the item I ordered was even delivered that same afternoon since they had it in stock! That’s great customer service. Verify your parts!"

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Verified
5/5

2023-11-24

Great!

"Very efficient and great quality"


Verified
5/5

2023-11-24

Good service

"Online shopping, nice, easy "

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Verified
5/5

2023-11-22

Great service

"They are incredibly helpful and provide me with clear explanations"

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Verified
5/5

2023-11-17

Excellent customer service

"I was able to pick my online order in less than 2 days. When I arrived at the parts department, I was greeted and asked for the last name. The associate double checked on my items and had me going."

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Verified
5/5

2023-11-15

Great service

"Great service with detailed-oriented employees"


Verified
5/5

2023-11-03

parts

"The parts department was fantastic. They went over and above helping us solve our parts problem."

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Verified
5/5

2023-10-31

Parts

"I ordered parts from online and at store. Nice and professional staff ! Sales and Parts Department! Fast service and helpful information! Got my work done in short time because great and fast service from this dealer!"

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Verified
5/5

2023-10-09

Good customer service

"Good prices and easy to navigate online"

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Verified
5/5

2023-09-23

Good

"Long lines on the Saturday morning but went well "

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Verified
5/5

2023-09-12

Helpful

"I was able to pick the parts I needed and able to order more that weren't available online"

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Verified
5/5

2023-09-09

TRD skid plate

"I always use Puente Hills Toyota for my parts for my Tacoma. They offer discount pricing for online orders and fast free shipping when available."

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Verified
5/5

2023-08-15

GOOD SERVICE FROM THE PARTS DEPT

"THEY WERE HELPFUL WITH MY PARTS ORDER."

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Verified
5/5

2023-07-19

Parts Will Call Pickup

"Robert in parts department had my order pulled and ready upon my arrival. Great service."

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Verified
5/5

2023-07-16

Great Experience

"Parts were ready to pick up the next day and were exactly as described. The parts were also discounted and cost less than many other Toyota dealerships nearby. Highly recommend Puente Hills Toyota!"

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