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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
2/5

2015-01-16

"I am not really pleased with the final product delivered by these guys. There is a lot of cowboy and no hat! If you read their webpage you would think these guys are professional and know their stuff, but once the product is delivered there are all sorts of bugs and weird technical issues that were not addressed during the build stage of their systems. They need to be more thorough in their testing of these systems before sending them to their customers. The last thing I need to be doing as a customer is trying to resolve hardware and possible software issues on my end when these were supposed to be addressed already. I would not recommend these guys to anyone."


Verified
5/5

2015-01-14

"I was looking for an obscure hard drive cage that wasn't available on eBay, Amazon, or any of the other hundred stores I searched. I finally stumbled across Pugetsystems.com and to my surprise they had the exact part I needed & OEM! I contacted Fractal Design (case manufacturer) to make sure they were legit, now I'm the happiest customer in the world!

Will definitely buy from here again!
"

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Verified
5/5

2015-01-13

"A seamless web based purchasing experience backed by a helpful and knowledgeable team. While more expensive than other "similar" machines, the ability to customize with the latest parts, overall build quality, and service makes me glad I chose Puget."


Verified
5/5

2015-01-13

"Great system, excellent communication and they were extremely helpful during the pre-purchase steps, not steering me towards what was the most expensive system, but what was right for me. Will be purchasing graphical workstations from them in the future."


Verified
5/5

2015-01-12

"Very throw testing before the computer is shipped to the consumer. "


Verified
5/5

2015-01-12

"Tool was built quickly over the holidays and was delivered issue free."


Verified
5/5

2015-01-11

"A good laptop, excellent technical support."


Verified
5/5

2015-01-11

"Service was quick. People easy to work, responsive and accommodating. Excellent products with extensive testing before shipping."


Verified
5/5

2015-01-10

"Quality and assembled in USA."


Verified
5/5

2015-01-09

"I had a great experience with Puget Systems. It was good to be able to track every stage from assembly to delivery. The team was very helpful in clarifying all questions during the assembly and was even able to support last minute changes post the order. I will definitely be back for future orders."


Verified
5/5

2015-01-09

"They're the "Apple" in their category!! Simply the very best!!"


Verified
5/5

2015-01-08

"Puget Systems was literally the perfect experience. I can't recommend them highly enough!"

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Verified
5/5

2015-01-06

"Purchase a custom Traverse used mainly for statistical and academic work. The entire experience from reviewing the setup of the system to meet my needs, to purchase, construction, shipping, and receipt of the system was superb. It was timely, which was amazing, given that it was just before Christmas. I have since successfully migrated my old computer to this, and things are working well now. The computer works like a gem for the past week, and I don't see any potential problems. The owner in fact contacted me to check if I received the computer and if it was working well, and reaffirmed that I can always contact them should there be issues in the future. The service of this company is simply brilliant, and I'm already thinking about their desktop!"

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Verified
5/5

2015-01-06

"The simple answer is I am pleased with the service, and the system I ordered.

There QA is top notch, and worth the price premium on their systems. Because of their QA they stopped me from getting a power brick that can't power the new 980m video card without glitches. They ordered a higher performance/better quality power brick and retested the whole system. Before shipping it to me.
"

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Verified
5/5

2015-01-05

"Terrific customer service, great packaging and prompt delivery."