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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2020-11-16

Easy to order

"I love that I can order something in a matter of minutes! "


Verified
5/5

2020-11-13

5 stars

"It was a 5 star experience"


Verified
5/5

2020-11-13

Awesome low prices!

"I'm very happy with the way the purchasing went! Fast and easy! Thank you."


Verified
5/5

2020-11-13

Very Satisfied

"Parts in stock, quick shipping. "


Verified
5/5

2020-11-10

Website easy to nsvigate

"Easy to find my part and checkout "


Verified
5/5

2020-11-03

Quick and Easy

"Just ordered, easy. Will let you know more once we receive the pump."


Verified
5/5

2020-11-03

GREAT CUSTOMER SERVICE!

"Mike was extremely helpful. He was able to answer my questions and provide all the details to complete my purchase! "


Verified
4/5

2020-11-03

"good. Easy to choose, because there are so many stock items of pumps.
"


Rep reply posted 2020-11-03
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Thank you for the positive review! Please let us know if we can do anything better in the future to make your experience with us even better!”


Verified
5/5

2020-10-30

Happy Camper

"So Far I am Happy with my Purchase of a Submersible Pump (Sta-Rite) and a Berkley Motor Control."


Verified
1/5

2020-10-29

Site tried to redirect to unauthorized website

"Site tried to redirect to unauthorized website during checkout. "


Rep reply posted 2020-11-03
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Thank you for taking the time to review our service, we greatly appreciate it. We apologize for any inconvenience you experienced on our site. This may have been a technical issue that we will look into and get resolved so it doesn't happen again. In the future should you have any troubles placing your order online we have a staff of specialists ready to help you place a card transaction over the phone. Just give us a call at 800-429-0800!


Verified
1/5

2020-10-27

"Your online account system is very aggravating. Your prices and products are excellent."


Rep reply posted 2020-11-03
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Hello ObedientCaribou. Thank you for taking the time to review our service, we take great pride in the wide array of products we carry. We apologize for any inconvenience you experienced on our site. We require account creation for online orders for security and efficiency purposes. In the future, if you want to place an order without going through the account process, you can call one of our salesman at 1-800-429-0800 and place the order over the phone.”


Verified
2/5

2020-10-27

Faster shipping options

"really would prefer a few shipping options."


Rep reply posted 2020-11-03
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Hi Giftediguana, thank you for your review and feedback. We apologize for any inconvenience you experienced on our site. This may have been a technical issue as we do offer multiple shipping options during our checkout process including standard overnight and 2 day. We will look into this to guarantee all our shipping options appear in the future. Should you have any troubles placing your order online or need help with shipping options, we have a staff of specialists ready to help you place a card transaction over the phone. Just give us a call at 800-429-0800!”


Verified
4/5

2020-10-27

"the two pump types did not indicate the type of float in your description of the pump-one has a tethered and the other has mechanical"


Rep reply posted 2020-11-03
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Thank you for taking the time to review our site and we appreciate your feedback. Float types can usually be found in the titles or product descriptions and in some cases, be found through our filters when browsing products. However the specific pumps you're referring to may also be an oversight. If you still require float information, I would be happy to provide you with some answers if provided with the specific pumps you're looking at. You can also call us at 800-429-0800 as we have a staff of experts standing by to help process orders and answer questions.


Verified
1/5

2020-10-27

"Norton antivirus kept popping up saying it was blocking "formacking website 2" when checking out"


Rep reply posted 2020-11-03
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Thank you for taking the time to review our service, we greatly appreciate it. We apologize for any inconvenience you experienced on our site. This may have been a technical issue that we will look into and get resolved so it doesn't happen again. In the future should you have any troubles placing your order online we have a staff of specialists ready to help you place a card transaction over the phone. Just give us a call at 800-429-0800!”


Verified
5/5

2020-10-27

"Lee Campbell was VERY helpful"