"One product gave me acne on my face.
The other product has been on back order for 3 weeks now !"
"I placed an order on 9/9/19. As of 9/30/19 hadn’t received product. I called customer service and was told the product was on back order. I told the CS representative it didn’t indicate that at the time I placed my order. I was told when they got to my order they ran out. I asked why wasn’t I notified by email. This was not my first time contacting Purity Products regarding a delay .
The website will not allow a customer to change his/Her payment method. This needs to be fixed."
"Works great, easy to take! "
"Great products have had good results, customer service is excellent"
"I am very happy with the products; I love being able to make my own schedule for delivery too!"
"It took a long time from order to delivery and when I asked for info from customer service, I was ignored. The items were ordered in August and didn’t arrive until September 17.
I was beginning to think they weren’t coming at all. "
"Stellar customer service explaining all the features of ordered products and best deals to save money on these
quality products in the long run! "
"I only have the products for month, but love it so far."
"Every experience I have had with Purity has been excellent! Their products do what they are made to do for affordable prices and their reps go above and beyond to get you what you need in the least amount of time."
"So far everything I have purchased from Purity Products has been good for me. I will also be looking into trying out other products. B12 has given me more energy and Flexuron has been helping my mobility issues and both are good for me at this point. Shipping was good and great timing for trying something new."
"All products from here work"
"As a long time customer, this took way too long to arrive. "
"Haven't received the product yet. It wasn't in stock, I had to call to find that out. Customer was very apologetic and helpful. They need to have a better website that lets you know that what you're ordering is not in stock, maybe when it will be in stock, and when it ships. It was supposed to be in stock as of yesterday, but I haven't received an update of any sort...so far."
" This is amazing & a great gift to give share with your friends. Who doesn't need more energy?!"
"Customer service representative lied about the company going into my PayPal account to set up automatic billing on my 1st call.
PayPal representative told me it was done using my email address for recent shipment.
Purity products tried to refund partial amount after on my 3rd call after I was told by a rep and a supervisor a FULL refund would be processed on my 2nd call.
Although I did get my full refund in the end and I did not have to file a dispute with PayPal, I will never do business with this company again. EVER! "