"Great experience. Fast processing time and fast shipment to me"

"Very good. Quickly answered the phone, put me in touch with the right person, and took care of my order so it would ship same day."

"Pyramyd Air was a pleasure to deal with. My order arrived quickly and contained everying it was supposed to. "

"They had the best price, sent within 24 hours and arrived on time. Totally satisfied."

"The whole experience was fast and easy. Thanks"

"great, but wish they offered more than a 10% discount "

"Excellent seller. The item was received very fast and works perfectly. Thanks!"

"I ordered a bb gun and bbs from them and received my order in 4 business days. The shipment was very neatly packaged and the product was exactly as described. Been using the gun for 3 months now and it's still working like new. I had a few questions and called them. They were very polite and knowledgeable on the phone. I very highly recommend this online store!"

"Excellent. received Saturday 10/15/11 $7+ for shipping was steep almost doubled the price of the pellets but, it's what I requested and we got them."

"My order was fulfilled accurately, well packaged and shipped promptly. The Fedex "smartpost" probably added a day to the shipping time as compared to their regular ground shipping, but it was still well within the advertised estimated shipping time, and I'm very pleased with Pyramyd Air's service. I plan to do more business with them."

"It has been a pleasure dealing with Pyramyd Air. They accommodated every whim of this fickle buyer. Even when I changed my mind more than once it seemed to be no problem for them. I just wish they had more control over FedEx who were not at all helpful when events made it difficult for me to be there to sign for the item.
They would not as much as give me a time frame of when to expect their man. Attempted deliveries were unsuccessful at 3 different times. A week later the same man came at 07:45, a supposed impossibility a week prior."

"This is not the first time I buy from Pyramydair, and I'm very satisfied."

"I placed a $750 order and instructed them not to charge account until order was complete for shipment.

P.A. changed my order to omit the items not instock. They did this without my knowledge and charged my account. Then they sent be an e-mail about the change.

They told me that this is what most customers want done.

The back order items were again backorder again and again one week at a time. They promise to have items to be in stock when none were expected.

The 850 Combo comes all 3 part together from the factory together. Gun, scope and compensator. They wanted to ship gun and later compensator as back order.

Trust is not to be expected from P.A. Once the trust is gone, it is not possible to do future business.

I was surprized to find that others had the same situations with P.A."

"I ordered the IZH Drozd BB Pistol CO2 Full-Auto! 3-6 round bursts!, caliber - 0.177. I received this product defective from this company. It would not shoot in the bursts properly. I would select 3 shot burst, or 6 shot burst, and it would shoot 1, 2, or maybe 3 in the 6 shot. Bottom line, the gun was defective. I returned it and "forgot" to put it in the original box. They charged me $80.00 and told me that was because the gun was NOT defective and the original packaging was missing. They offered no further compensation. Do not buy from this company. Very poor company. They offered no help when I complained. As far as I'm concerned, Pyramyd Air has stolen $80.00 out of my wallet, and I would sue them but It's not worth the headache over such a small amount. They are pathetic."

"I generally use Pyramyd Air (not to be confused with Pyramid Airsoft) for a drop shipping company. They ship within two business days and provide a Fedex tracking number. Their shipping prices are fair. My one complaint is they will sometimes list an item on their website as on backorder and will give an expected date the item will be in stock again. It has been my experience however that they simply keep extending the date over and over. This is unacceptable when a buyer is waiting for an item. Lesson learned. Don't expect items on backorder to be in stock anytime soon.

I have used Pyramyd Air a few times to purchase items for myself and had no problems. I've only had to deal with customer service over the phone one time and it was regarding my first order placed with them. It's been more than five years ago so I don't remember the particulars, but customer service called me to verify something and the woman on the phone actually asked my age. She said I sounded about 12. I found this offensive at the time and still today I think she acted unprofessionally. This was one experience with one customer service rep. I won't hold the entire company accountable for that little mistake. I will continue to buy there and utilize their wholesale program. "