"Numerous orders with then because they have cheap prices but I had 3 orders with missing parts or defect air gun. The last air gun order was a $700 plus order for a Talon SS and Logun pump. After taking the time over 2 days to finally talk to a Tech. I was assured everything would be sent in working order. Pump had missing connectors. I ran all over town to find connectors. Then the bottle leaked. Spoil planned weekend with my son and cost my deposit on a cabin. I had to send whole thing back. Never reimbursed for connectors I had to buy. Definitely not satisfied with there customer service. "
"Pyramyd Air came through. Val, the Customer Service Manager, assured me that my experience was rather unique and he corrected the problems with minimal effort on my part. I will give them a second chance to make a good first impression.
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"Great vendor. Great Prices. Excellent service. When there was a problem with my order, they contacted me immediately. Super fast shipping as well; they got my stuff to me in 2 days! This is a great place to buy!"
"I ordered my Walther air pistol from Pyramyd Air not knowing anything about them. Their Web site isn't particulary well done, but their selection is outstanding and prices are very competitive. I elected to have them test the pistol before shipping and they did that at no charge. Order was shipped the day after my order and arrived three days later. Site has order tracking and UPS tracking number was sent upon shipment. No problems at all. Highly recommended if you're in the market for an air gun and/or accessories, although some items such as CO2 powerlets and pellets you can get cheaper at Wal-Mart."