"Through a major remodel, I've placed several big orders with Quality Bath. Most recently, we ordered a bunch of different door hardware. Steven responded quickly, noticing, based on some things that I ordered, that I probably intended to order more other things. He was right. He also helped me order several things that I couldn't find on the site, including hardware for a french door. It turned out I was all confused, and Steven patiently helped me figure out what I really needed."
"I have worked with Akiva several times and find him to be knowledgeable and helpful. It is always a pleasure to shop with Quality Bath !"
"We bought everything for our bathroom renovation from Quality Bath. They are the absolute best! Lea provided excellent customer support with an item that arrived damaged."
"Lea was extremely nice and helpful, we really appreciate it. "
"Everything I wanted was in stock at prices lower than the larger online home improvement sites. After I ordered, I asked if it was possible to expedite my delivery from the listed “1-2 weeks for order processing” listed on the site. Instead of denying my request or asking for an exorbitant fee, I received an email saying my order would be shipped the very next day. A few days later everything arrived in secure packaging and perfect condition. Thank you so very much!!!"
"Aron was extremely helpful when I ordered my new kitchen sink. He helped me find an extended flange in the right color, and he filled out an order form so I could take advantage of a sale once I had confirmed my measurements."
"I would like to thank Aron Kaufman for this amazing service and customer support. He took the time to understand the issue, found the original purchase order and assist me with moving forward to solve my problem. We need more people like Aron Kaufman in customer service in any company.
Thank you from the bottom of our hearts.
Sam and Marina Lisinker"
"Aron helped me with some questions about a recent order. He was very helpful, courteous and professional."
"Customer service and product knowledge was excellent, possibly only surpassed by their phenomenal prices. "
"Josh was fantastic to work with. He was super knowledgeable about the products and when I had a super technical question, he called the manufacturer and got the answer I needed incredibly quickly. He took the time to explain the shipping process and timing of everything. I would absolutely call Josh and use Quality Bath again."
"Ruthie was fantastic in handling my return and refund process! She was patient, knowledgeable, and made everything so easy for me. Her attention to detail and clear communication ensured that the process was quick and hassle-free. I really appreciate her professionalism and friendly attitude. Thanks to Ruthie, the whole experience was seamless!"
"I'm well over $12K worth of bath purchases from this place over the last 4 years. They always have everything I am looking for at the best price compared to other sites. Every question or need is answered immediately and professionally. Highly recommend."
"Lea responded quickly and efficiently. Was a pleasure dealing with her!"
"Aaron was able to quickly find exeactly what I was looking so and set up a simple transaction. Thanks. "
"I've purchased many products from Quality Bath over the years. I've been consistently satisfied. And now with a minor product issue their follow up has been prompt and professional. A seamless resolution from their customer service rep. Thanks."