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Product & services pricing
4.59/5
Chance of future purchase:
4.91/5
Shipping & packaging:
4.90/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-05-18

"The product was just as described and arrived in a timely fashion"


Verified
5/5

2013-05-18

"We are building a house with three bathrooms. I have purchased all my bathroom fixtures from Quality Bath, and I am sure I have saved a minimum of $2000, and at the same time I have received quality products. The staff at quality bath have always answered my questions and provided guidance and helpful suggestions. I have received the products on time and in good shape. Whenever an item was out of stock, I was notified of the time I would expect to receive it. Great experience."


Verified
5/5

2013-05-17

"Everything arrived on time and in good condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-05-17

"Product purchase went well but the call to customer service to check on status was not a good experience. "


Verified
5/5

2013-05-17

"Awesome people. Great experience."


Verified
5/5

2013-05-17

"Superfast shipping, top quality and fair pricing! Couldn't be happier with Quality Bath! I'll certainly visit again when looking to replace other fixtures. "


Verified
5/5

2013-05-16

"Great prices delivered correctly and expediently."


Verified
5/5

2013-05-16

"Best price on the internet for the product I was looking for. Free shipping to boot! Product arrived quickly and was packaged very well. No issues and I would definitely buy from them again!"


Verified
2/5

2013-05-15

"This company is often closed for business on random days, causing a lot of frustration especially when you need to get in contact with them regarding an important purchase that has not arrived. Shipping takes way too long. When they close for business, their whole entire website is not accessible and you cannot purchase any items or even check status of previous orders. We never received a tracking number on our purchase either, and have not received a returned phone call regarding status of order."


Verified
5/5

2013-05-15

"
Got here right on time! Very excited to get it installed before my in-laws get here in June.
"


Verified
5/5

2013-05-15

"prompt srevice, good prices, good selection"


Verified
5/5

2013-05-15

"xlnt product, xlnt price. delivered on time."


Verified
3/5

2013-05-14

"CHECKING ON LEAD TIMES IS DIFFICULT. I WISH THERE WAS A SIMPLER WAY OF FINDING OUT BEFORE PLACING AN ORDER"


Verified
5/5

2013-05-14

"Prompt delivery of bath accessory items."


Verified
4/5

2013-05-14

"Quality had the best price around, and got the items to me in a reasonable time."