ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.59/5
Chance of future purchase:
4.91/5
Shipping & packaging:
4.90/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5

5/5

2023-11-26

Thank you Dov

"I recently placed an order for a bronze Stone Forest sink, and decided that I would rather get a
marble one. Dov went above and beyond and worked with Stone Forest to change the order to
the marble one.
Thank you Dov so much, and Stone Forest.
Lynne
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-23

Great products and excellent service

"Dov did a great job quickly reviewing my order for me to ensure my selections were correct. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-22

Customer service

"I placed an order with Quality Bath and Dov reached out to me after reviewing the order to check I had ordered the right size vanity and also to say the shower set was on back order. He made some suggestions which were so helpful and we found an alternative. So far, I have been extremely impressed by the Customer Service given by Quality Bath."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-11-21

Akiva Rocks!

"Akiva was so helpful and extremely responsive. It is so refreshing to have a salesperson who answers the phone and emails in a timely manner with accurate information about lead times and availability. That is so important to an interior designer like myself who is trying to give honest answers to her client. He made the ordering process easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-15

DOV

"Dov is very knowledgeable and always goes above and beyond to help with my orders. It is so nice to know he is on the other end of the phone. I don’t have to think, he does it for me!!"


5/5

2023-11-09

Great price and good service.

"The Quality Bath team was prompt in responding to inquiries and quickly created a purchase order so that we could order our new toilet/bidet seat. Their price was the best I found on the internet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-11-07

Mr Steam

"Your representative Akiva was terrific. Very accommodating and knowledgeable. A pleasure to work with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-11-02

A return customer for the Saniflo-Saniplus-2 unit.

"I am a return customer for the Saniflo-Saniplus-2 unit. I bought the first one for the basement bathroom 5 years ago from your company and need a new one as the previous one comes to the end of its journey. Dina greeted me when I went to the website and she answered all my questions quickly with proper information. I decided to place the order right away and the unit was delivered to my place the next day. Can't be better than that! I am very happy with Dina and all her help. I will definitely order the related items from your company if I need them in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-11-01

Excellent customer service and trade prices

"Had the pleasure of working with Akiva on my second order now. He was very easy to get a hold of both my phone and email. Fast answers to questions and was able to get me a long list of items quoted pretty fast. I will be working with Akiva again on my future plumbing needs. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-01

Excellent!

"Ruthie provided top quality service - prompt responding, accurate information, and sharp problem solving - every step of the way. MR"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-11-01

Very Good

"Josh was very helpful and made the experience a very good one
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-31

Great service and products.

"Josh was great to work with. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-26

Great Experience!

"Akiva was so helpful and accommodating!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-18

Excellent Customer Service & Product Knowledge!

"After placing my order I received a call from Dov in customer service. He noticed a compatibility issue with the some of the items in my order and suggested substitutions and made the necessary changes.
A++ for product knowledge & customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-10-13

Excellent Service

"I had a great experience shopping with QualityBath.com. Shopping and purchasing was smooth and straight forward. They had the best price for the product I bought and shipping was quick too. Lea, who helped me with a concern after the purchase, was extremely helpful, thorough, and provided wonderful service making sure I was satisfied. I highly recommend QualityBath.com. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges