"I submitted an inquiry online and was contacted promptly and efficiently. I was given an opportunity to see and review my design and my bag was designed exactly as I requested. My order arrived very quickly. Very easy process - quick and efficient!"
"We are very pleased at the quality and durability of the Buffalo Riders T-Shirts.
Delivery time was great."
“Aww, you just made our day! Thank you so much for writing this awesome review. We couldn't be happier to hear that you were impressed with all areas of your order. Please visit us again really soon!”
"After researching many options, we decided to go with Quality Logo Products and these ceramic mugs. The quality is excellent and so is the customer service. Hard to find! Thank you."
“Now we're craving a cup of coffee! Thank you for writing this amazing review. Foggy Place Cafe deserves the best, and we're happy to hear that we were your go-to choice for promotional mugs. We hope you love them and plan on visiting us again really soon! ”
"The process from start to finish was seamless. Paul was amazing with his turn around of answering my questions and getting my 600 bags in hand! 10 STARS!"
“Whoa, 10 stars is even more awesome than the five offered on Reseller Ratings! Thank you so much! You deserve the best, and Paul's going to be thrilled to hear that he came through with an excellent experience. Enjoy your 600 new bags, and please visit us again really soon! ”
"Quality Logo was fantastic to work with! They quickly made adjustments to the logo at my request, were willing to change the lid color after I'd already ordered (because we changed the bottle color, due to supply issues). The order arrive much faster than anticipated and our students LOVE their personalized Lakeland bottles!"
“Wow, you're the best! Thank you so much for sharing such detailed feedback. We're sorry those bottles were out of stock, but we're happy that you got a great replacement that your students love. It's always fun working with customers like you, and we can't wait until next time!”
"Was exactly what I ordered. Happy with my purchase. "
“This is awesome! We can't thank you enough for taking the time to write this review. You should always know what you're getting, and we're happy that everything turned out great! Let's work together again really soon! ”
"Ordering was easy and product was delivered as scheduled. Great product for the price!"
“Aww, you just made our day! Thanks a million for taking the time to write a review. We're so happy to hear that everything turned out awesome! You rock, and we can't wait to work with you again in the future!”
"Was kept informed during the entire process. Knew when the artwork would be sent for approval, when the order was being produced to when the order was out for delivery. Kevin was the best to work with. Always had the best attitude. Would highly recommend this company. Oh, and the product was perfect!"
“Wow, this is great! Thank you so much for taking the time out of your day to write a review. Kevin's going to be so excited to hear the good news! You're the best, and we'd love to work together again really soon!”
"There was an error with our can coolers and our rep Nick made it right. The product is very nice as well."
“That's what we like to hear! We are so glad that Nick was able to get your can coolers delivered on time with the right printing. After all, you deserve only the best! Thank you so much for sharing your review. We can't wait to work with you again!”
"The shoe bags were a hit with our attendees and proved to be a great way to hold the swag they got for participating in our tournament. I will say, the customer service was above and beyond. This was the first time I've used Quality Logo Products and due to Kevin's attentive, cheerful, expedient help through the whole process, we will definitely be back!"
“Wow, this is great! Thank you so much for writing a review. It's so exciting to hear that everyone loved their shoe bags. High fives to Kevin! You rock, and we'd love to work together again in the future!”
"After I submitted the review below, I was provided 6 replacement umbrellas. I did NOT request any reimbursement of any kind. I just wanted to let the company know what happened.
The 6 replacement umbrellas where shipped in great condition. The packaging was great. I inspected each umbrella and all looked good!
I was also impressed with how soon I received the replacement umbrellas. The entire customer service experience from the very start to now was very professional.
===================================
I have already submitted emails with the following info:
The UPS box containing the umbrellas was somewhat damaged. I submitted images of the damage.
2 umbrellas have the image/logo on only one panel instead of all 4 panels. I submitted an image showing this issue.
1 umbrella had the tip damaged. Just scraped up a little bit. Probably was one that had the tip facing the end of the damaged UPS box with the opening in it. A few others were less scuffed.
"
“Thanks for reaching out! Your sales rep is on top of this issue and will be in touch with updates. We appreciate you taking the time to share your feedback! We are happy to do whatever we can to make this right!”
"Customer service is awesome! They communicate well and are very responsive. The wine glasses were perfect for our event and the quality was amazing! I would love if the imprint area on the glasses were a little wider, but other than that, the fact that the imprinted logos were applied properly and did not wash off - they get bonus points! Thanks for a great experience with your company!"
“Thank you so much for your feedback! It's awesome to hear that we provided an amazing experience. We hear you on that imprint area, but we're glad that you still loved your wine glasses! You're the best, and we can't wait to work with you again really soon! ”
"Ordering was easy, and Nick was AwesomeBUT.... I ordered water bottles for the church 68th Anniversary that is on September 18, 2022(I ordered them in July). As we began to fill the gift bags putting the caps on the bottles, the caps are hard to put on, and the lettering is coming off the bottles. I would not recommend this product.
I've sent a email hoping they can help before Sunday.
Update: this company was amazing they made new bottles and sent them to me Friday. I had time to exchange them out. No one never knew that I had a issue.
Thank you Nick and Kacci. Kudos "
“We're on it! You deserve a five-star experience (nothing less), and your rep will be in touch asap with a solution. Thank you very much for taking the time to share this feedback. We look forward to doing everything we can to make this right!”
"Don't know where to begin accept for the fact that QLP proved to be a top notch business! I dealt with Kevin Cook who is very knowledgeable of QLP products. It was a pleasure to deal with Kevin even though it was via e-mail, and no problems! If we lived close to QLP we could have met him the "old-fashioned" way, face to face, which would have been a pleasure! We were fortunate enough to have chosen the correct company for our 16oz Glossy Mugs, perfectly printed with our logo choice, and the colors matched our theme wonderfully!! This company is definitely a "keeper"!! Sincerely, Our 50th High School Reunion Committee & Classmates!"
“Congrats on your 50th high school reunion! It made our day to hear that Kevin made the process easy, and we hope everyone loved their mugs. The class of 1972 rocks! You're the best, and we'd love to work together again soon!”
"We ordered Clegg Promo Acro bots during one our events. Everyone absolutely loved them. Many people dropped by our booth to have a look at them. "
“Now we want to dance the robot! Thank you very much for sharing this review. The whole idea of ordering promotional swag is to draw attention, and we're thrilled to hear that everyone came by your booth to check out the bots. Please visit us again really soon! ”
A rep from Quality Logo Products, QualityLogoProducts, has responded:
“Woohoo! Thanks a million for taking the time out of your day to write a review. We are thrilled to hear that everything turned out awesome with your bag. You rock, and we can't wait to work together again!”