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Product & services pricing
4.88/5
Chance of future purchase:
4.94/5
Shipping & packaging:
4.69/5
Customer service:
4.94/5
Return/Replacement policy:
4.65/5

Verified
5/5

2019-10-03

Great service!

" the website was easy to use and the team was super responsive."


Rep reply posted 2019-10-03
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thank you so much for leaving us a five-star review! Customers like you deserve the best, and we hope to get the chance to work with you again really soon. ”


Verified
5/5

2019-10-03

Quick and easy process

"The cups and the sticky note should I ordered are great! The communication process was quick and they delivered them in great time. Thank you for your help!"

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Rep reply posted 2019-10-03
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Oh yeah! We're so glad that your custom cups and sticky notes arrived on time looking just the way you envisioned. We had a blast working with you, and we hope to get the chance to work together again really soon. ”


Verified
5/5

2019-10-03

Highly recommend

"Erin was fabulous to work with! She made the whole process super simple and enjoyable. The shirts are exactly what we envisioned and super comfortable. Will definitely do business with again!"

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Rep reply posted 2019-10-03
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Your review has us feeling like a million bucks! We love hearing that Erin made sure your custom t-shirts looked perfect, and we will surely pass your kind words along to her. We can't wait to work with you again really soon. ”


Verified
5/5

2019-10-03

Great customer service!!

"Very happy with the product and the service. Definitely will order again."


Rep reply posted 2019-10-03
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Woo-hoo! That's what we love to hear. It was a pleasure to work with you, and we can't wait to get started on your next project really soon. ”


Verified
5/5

2019-10-02

Superior Service Support and Quality Product received

"I'm a Treasurer of a non-profit organization and ordered stress reliever, soccer balls with a slogan
on them to use as a "freebie" at a local fundraising soccer game. I was a little apprehensive ordering online from a company I never heard of, but the local company in our town was not able to fulfill the request within the time frame. As I checked in Quality Logo Products I was contacted by one of their service representatives to handle any questions I may have had. I was very clear that I needed them "in hand" by game night, otherwise they were useless. The stress balls did not arrive until 2 days after I needed them.I was very disappointed, since my organization put this task on me. I had the direct contact information for the service/sales rep at Quality Logo and emailed him about the problem. He was very compassionate and told me he would look into the delivery issue. It took a few days for UPS to get back to him, it was an error on their end. The Sales Rep contacted me and told me Quality Logo would credit my order by 20% for the delivery error. Within a day I had a credit email from him. Although the balls weren't received on time, they were helping me out with the issue. I will be handing the balls out tomorrow night at the second game of this fundraiser and can't wait to share this great product with the students and community members. Will use Quality Logo again!
"


Rep reply posted 2019-10-03
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Wow! Thank you for taking the time to leave us such a thoughtful review. We're sorry your custom soccer ball stress relievers did not make it on time for the first game, but we will always do what we can to make it right. Customers like you deserve the best, and we know the soccer balls will be a hit at the second game. We're looking forward to working with you again really soon! ”


Verified
5/5

2019-10-01

excellent prompt service

"The service was fabulous--answered questions quickly and helpfully. They got the notepads to us very quickly AND they looked great. We'll use them again."


Rep reply posted 2019-10-01
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Your review has us feeling like a million bucks! We're so glad you loved your custom notebooks, we're sure they will come in handy. We're already looking forward to getting started on your next order soon.”


Verified
5/5

2019-10-01

They truly live up to their name

"Speed, quality, fair pricing... it’s not often these three are found in a singular company. Kevin at Quality Logo Products went above and beyond to get us custom glassware in-hand before our due date. They look fantastic and we had a successful event because of them. Looking forward to my next QLP experience. "

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Rep reply posted 2019-10-01
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Wow! Your review totally just made our day. We love hearing that Kevin came through with an awesome experience and ensured your glassware arrived on time. We will be sure to give him the best high-five in your honor. We had a blast working with you, and we cant wait to get started on your next project. ”


Verified
5/5

2019-09-30

Outstanding!!!

"Easy ordering process, reasonable pricing and here when it was promised to be here. Couldn't have asked for a better experience!"

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Rep reply posted 2019-10-01
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thank you so much for leaving us a five-star review! It makes us so happy to hear that you had a fantastic experience. Let's work together again really soon. ”


Verified
5/5

2019-09-30

Wonderful Customer Service

"From the first email, we were well taken care of. The Tumblers we ordered looked great and the pricing was just what we needed for a smaller order! I would definitely recommend! "


Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Aw shucks! Thank you for leaving this five-star review. We love to hear your tumblers came out looking fantastic. Customers like you deserve the best, and we hope to work with you again soon!”


Verified
5/5

2019-09-30

Very pleased!

"This company is very easy to work with. They are prompt and accessible and the products are exactly what they said they would be."


Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Your review has us feeling like a million bucks! We had a blast putting your order together, and we hope to work with you again really soon. ”


Verified
5/5

2019-09-30

Great Experience with this company!

"From start to finish, our experience with this company was top notch! Products came exactly as described, communication back and forth was spot on and delivery was fast and efficient. Just what we wanted!"


Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Woo-hoo! Your review totally made our day. We are so glad that your products came out perfectly. We had a blast working with you and we can't wait to get started on your next project.”


Verified
5/5

2019-09-30

Moisture Bead Hand Sanitizers

"This was my first experience at ordering any type of product, let alone figuring out logo design. So, I was nervous about the process, but Anthony Gaudio and team assisted me all the way through the process. It was a fantastic experience and I am so grateful for the guidance they provided. The billing process was simple and delivery was on time. Anthony provided excellent service with the delivery process as well. Sending continuous updates when product shipped and delivery date with tracking numbers & follow up. The product looks great and our customers love it. I would definitely recommend working with Quality Logo Products."

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Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Woo-hoo! Thanks a million for leaving your review, Judy. We'll be sure to give Anthony the best high five in your honor. You rock, and we'd love to work together again in the future. ”


Verified
5/5

2019-09-30

Great products! Great customer service!

"Our products came super fast!"

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Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Score! Thanks so much for this five-star review. It makes us feel like a million bucks to see you had an awesome experience. You're the best, and we hope we can work together again in the future! ”


Verified
5/5

2019-09-30

Great job!

"The customer service experience gets 5 stars, turn-around time gets 5 stars and quality of product gets 5 stars! Thank you! We would love to do business with you again."

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Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“We're feeling the love! Thanks so much for taking the time to leave a review. You deserve five stars every time, and we're glad we could make that happen! Let's work together again really soon! ”


Verified
4/5

2019-09-30

A little misstep but corrected quickly

"I had an event where I needed 50 coolers printed within 3 weeks. I received the order a week 1/2 early which was great except the items were misprinted. I contacted QLP and they had replacement bags to me within 4 days of discovering the problem. My event went off without a hitch and everyone seemed to like the coolers."

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Rep reply posted 2019-09-30
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thanks so much for your feedback! We're happy to hear everything was resolved and you got your coolers quickly. You deserve nothing but the best, and we hope we can work together again soon! ”