ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.94/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.81/5
Customer service:
4.94/5
Return/Replacement policy:
4.55/5

Verified
5/5

2019-09-23

SHIP Program

"Every time I use Quality Logo Products, I have received a professional and courteous response.
Everything is very prompt and you don't have to continually wait for emails or calls back from the representative. I have used the same representative for years and he is constant and on his game in answering any questions and sending all purchasing statements I need.
You should give them a try if you have never ordered from QLP. I am sure you will be pleased.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“This is fantastic! Thank you so very much for this five-star review, Angela. It warms our hearts to know we came through with excellent service from start to finish. You're awesome, and we can't wait to work together again in the future! ”


Verified
5/5

2019-09-23

Quick and Courteous Support

"My experience with Quality Logo Products exceeded my expectations. I was in a crunch and was able to receive my products within 7 days of placing my order. The customer service is excellent and exceptionally prompt. Creating the graphic on the product was easy. I certainly plan to use QLP in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Your kind words just made our day! Thank you so much for this five-star review. It makes us feel like a million bucks knowing we came through on crunch time and got you awesome products in time for your event. You rock, and we can't wait to work together again in the future! ”


Verified
5/5

2019-09-23

Quick, easy service

"I was able to email an actual rep (Kevin) and go back in forth to customize the product exactly to how I needed it for the event. It came in about 5 business days - way quicker than expected. They even threw in a couple extra, which was great."


Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“That's what we like to hear! Thanks so much for sharing this five-star review, Kaeley. You deserve to speak with an actual person and not some weird robot, so we're happy Kevin came through with excellent service from start to finish. Let's work together again really soon! ”


Verified
5/5

2019-09-23

Nice measuring tape

"Good quality tape for the price, heavy-duty feel to it, not a typical chintzy promo product. Something your customers would actually use."


Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Sounds like we "measured up" when it comes to your measuring tapes! In all seriousness though, thank you so much for taking the time to leave a review. You deserve only the best when it comes to your promo products, and we're happy you went with Quality Logo Products. Visit us again soon! ”


Verified
1/5

2019-09-23

Wrong mame

"You sent the wrong name either if we sent you the correct spelling. Same experience with some duffle bags, we order one color was sent different color."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thanks for sending in your feedback! Nick is reaching out to you with a solution as we speak. You deserve a five-star experience every time, and we want you to be happy with your experience.”


Verified
5/5

2019-09-23

Great Product and service!

"Very satisfied with our order!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Score! We appreciate you taking the time to leave a review, Vladimir. At the end of the day, customers like you deserve only the best! You're awesome, and we hope we can work together again in the future! ”


Verified
5/5

2019-09-23

Great

"Great product and service. "


Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thanks so much for this five-star review, Emily. It's always exciting to hear we came through with awesome products and customer service. High fives for everyone! You're the best, and we hope we can work together again really soon! ”


Verified
5/5

2019-09-23

Golf Ditty Bags

"Very happy with this company they're great. The item is exactly what I wanted. Great logo work. It arrived in plenty of time and the people I dealt with were more than happy to help out with all my enquiries. Highly recommend them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Woo-hoo! Thanks a million for this five-star review. It makes us feel like doing a happy dance to hear we came through with high-quality bags. You're the best, and we hope we get the chance to work together again in the future! ”


Verified
5/5

2019-09-23

Erin Johnston's 5 Star Service

"Erin provides a seamless and quality process to obtain the products we need, most importantly, when we need them. She is very knowledgeable about the provide line and has not problem hearing our needs and providing multiple options to get us exactly what we want. What can we ask for more....

The reorder of our last product, hand sanitizers, continue to be a very popular items that will be reorder again in the future. Our company truly values the quality of your products and the professionalism of your team. We are extremely happy having Erin as our account specialist.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“That's what we like to hear! Thank you so much for taking the time to leave this five-star review. Erin's definitely the coolest, and we'll be sure to share your kind words with her. You rock, and we hope we can work together again really soon! ”


Verified
5/5

2019-09-22

Speedy and super great

"Love using quality logo products! I expected my products to arrive in the 26th of September but they came on the 19th!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“We're feeling the love! Thanks so much for this five-star review. It makes us super excited to hear we came through with lightning fast delivery. You're awesome, and we can't wait to work together again in the future! ”


Verified
5/5

2019-09-22

Great product

"Kevin was very friendly, knowledgable, and patient as I asked many questions before ordering two products. The products look great and I am excited to have them at our event. I would highly recommend both the products and Kevin as the representative!"


Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“That's what we like to hear! Thank you so much for taking the time to leave a review. Kevin's definitely awesome, and we'll be sure to give him the best high five in your honor. You rock, and we hope we can work together again really soon! ”


Verified
5/5

2019-09-21

Water bottles

"Great product. We’re beyond thrilled with our bottles. "


Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Awesome! Thanks a bunch for taking the time to write a review, Jamie. We are super excited to hear you loved your water bottles. You're the best, and we hope we get the chance to work together again in the future! ”


Verified
5/5

2019-09-21

Love it!

"Great product! Great service! Speedy service! Love the quirky emails. :) Highly recommend!!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thanks so much for reaching out, Logan! You're awesome, and we're happy to hear you loved everything from the speedy delivery to the fun emails. High fives for everyone! It's always the best working with customers like you, and we hope we get another chance really soon! ”


Verified
4/5

2019-09-20

Sanitizers

"I would've given this a 5 star but the smell of the sanitizers are not too pleasant. The design and quality of product is good! No complaints about that away all. Customer service was great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-09-23
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Thanks for sending in your feedback! You'll be happy to hear Ashley's on the case and is reaching out to you with a solution. It's our goal to always come through with a five-star experience. If you have any other questions or concerns, please don't hesitate to reach out! ”


Verified
5/5

2019-09-20

Excellent!

"We needed professional looking pens with blue ink to give to our Doctors. Leo was able to find options for me and get them mailed over in order to meet my deadline. The pens are sleek with a heavy click. The price point was perfect due to the quantity we ordered it was within budget. Thank you Leo for your work and all of the emails and patience. Nice work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-20
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“High fives for everyone! Thanks a million for taking the time to leave a review, Monique. It sounds like Leo knocked it out of the park, and we're happy to hear you loved the pens. You rock, and we can't wait to work together again in the future! ”