"The rep was very helpful, product was in stock and shipped promptly, arrived as promised. Freight charges were minimal, as promised. Very good company to deal with, I would highly recommend them and plan to place another order very soon. These folks are a class act!"
"Great customer service and great prices. Online chat with Ethan who was very knowlegable. Thirty minutes after I ordered the shipment was already in the FedEx system."
"I had been shopping online for mobile signal amplifiers/repeaters for a couple of weeks and had some questions about how they worked, which one would work best for me, etc. I looked around and the prices for the model I thought I wanted were very similar. I tried to find somewhere I could go to see the product in person and get some customer service, but I found no such thing. So I thought I was on my own.
Then I came Quantum Wireless' page (which I had before) and noticed there was a chat with an expert feature. So I did that, and found the expert to be very, very helpful and knowledgeable. He guided me to the right system and I bought it. That was a helpful feature and gave me the confidence to go ahead and buy the system from Quantum. Very positive experience! "
"I will never shop with this retailer again. The customer service is awful, I had two employees lie to me about the service they would provide. I had to make several calls to get some to say they wouldnsend me a receipt but they never did!
They treat you like you owe them something after you spend your money, this was by far my worst on-line shopping experience ever!"
"Easy to order, clear instructions, prompt shipping. Everything arrived as expected and promised. I'd definitely order through you guys again."
"Great Product! Worked wonders! Excellent customer service! Thanks."
"The customer assistance was the best I have received from a business in a long time. With the information I ordered a antenna and was surprised when it arrived within two days. I hope the management at Quantum-Wireless is aware of the very good job their reps are doing. By the way, the product works great."
"I bought a Cradlepoint MBR1200 wireless router last month. For this particular purchase, price was important. I did a couple of web searches for lowest price. Quantum- Wireless was consistently at the top of the search.
I placed my order and was very pleasantly surprised. The web-was flawless and very easy to navigate. They had an on IM chat agent available throughout the entire process. When I asked a question, I received an immediate response. The package arrived in short order, two days faster than anticipated. Everything from start to finish was smart and professional.
I will be shopping Quantum- Wireless again.
Ron
"
"It was very nice and helpful to receive your help by chat during purchase. Good site. Thanks a lot."