"I was very pleasantly impressed by the whole experience- The order taker was very nice and very knowledgeable and helped me get the right battery at a very reasonable price. I only payed for ground shipping but actually I received the battery the next day. What a great job they did for me at Rage battery."
"We were very happen with the service we got. My husband called two different times to them about the order and they were very helpful with his questions. "
"Delivery was very prompt and well-packaged. Item was as represented. On-line ordering was very easy and received a very prompt email confirming order. Very satisfied with this vendor."
"After extensively researching and price comparing the product and shipping costs between several companies, I found Rage Battery to have the best deal. I placed the order inline on a Friday night and recieved the item on Tuesday. Very fast order processing and shipping. I was notified by e-mail as each step of my order was processed. I really like that. The battery I needed is made by several manufacturers and some of the other sellers said product you receive may vary from picture. The battery I received was exactly like the one shown at Rage Battery. This was an excellent ordering experience all around.
During the checkout process, I did add an extra item (4 AA rechargable batteries) to the shopping cart and that doubled the shipping charges. I thought that was unreasonable and removed the item. I am sure if I had been making a phone order, the excessive shipping cost could have been appropriately adjusted down.
I will buy from this company again."
"The service I got from Rage Batteries was excellent. The price was better than competitive. The delivery was much better than I expected. Keep up the excellent service, thanks."
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Thanks to Jerry very good customer service Jerry went the extra mile in providing a good service after a computer glitch that invalid my previous order for unknown reason He reorder what I requested and followed up by phone and email with the progress of my order to ensure that all is going well .thanks again Jerry"
"This was my first purchase from Rage. I Bought (2) Rhino SLA10-12 12V 12Ah batteries. Their price was very good, S&H was very reasonable, they accepted PayPal, they shipped quickly and the batteries arrived in good condition on the 3rd business day even though I had selected UPS Ground for shipping. Will definitely do business with these folks again."
"great service,the order was received in a timely manner. Received product was as advertised I will definitely use this merchant again."
"Never a problem. Orders are received promptly, pricing is great. Customer service is personable and effective. What else can I say. IDCLift Co., NJ"
"Almost immediate phone confirmation of order. Quick ship. "
"Like the prior customer I was also concerned but decided to give Rage Battery a chance. I submitted a question about stock status and brand name of some SLA batteries and received an answer in about an hour. I placed an order (about $160) and received a an order confirmation within minutes and then a shipping confirmation within a day with a UPS trackign number. The batteries (NP7-12) were indeed the Enersys brand and had a recent date code. So I am very pleased."
"After all the negative reviews I was very nervous about ordering from Rage, but the price was so tempting I just had to give it a try. Before I did I tried calling the 800 number, and the phone was promptly answered, no problem there.
I told him of the bad reviews here, he said he was still in business and doing fine, and apparently didn't know about these reviews. I decided to give him a try.
The order shipped the same day and was received the next. Though I had ordered 3 I only received two batteries. I dropped him a note and the next day I got an apology and it shipped the same, again received the next.
All in all I couldn't be happier. Everyone makes a mistake, and as long as it taken care of promptly I hold no grudge. This was a good experience and I'd buy from them again in a second!"
"Still waiting on my order, was suppose to get free UPS ground shipping, got charged $7.01 for shipping. I sent a e-mail requesting my tracking #, was sent a USPS tracking #. e-mail again asking why I was charged and why order was sent USPS,only got a reply saying they would look into it,still now answer and no battery,but they didn't forget to charge my credit card. Never again will I order from this company."
"Credit card charged. Have not received order. Will not reply to emails. Do not order.
I received a refund check when a new owner took note of my complaint. It was pleasantly resolved about a year after my credit card was charged. In light of the recent reviews I would order again."
"We've been buying from Rage Battery for about a year. Their service used to be great and their prices unbeatable. Now they have just turned in to a scam. Leads times often exceed a month and they send out tracking numbers for packages that don't ship. Only after repeated phone calls and e-mails do they actually ship anything. Now they have eliminated their phone line and won't answer any e-mails. Never again will we do any business with them. Don't be tempted!"