"There was good communication. Got a bargain on the OSMxyz. Only waiting on shipping still taking a while with updates on the whereabout of the gloves. Hoping they come in soon :)"
"Had a great sale on a J Valentine hat! Such a bargain. Shipped and arrived in decent timing. I'm completely obsessed with the hat, I wear it all the time. Throughly happy with my purchase and will come back to RaveReady.com soon."
"They sent my item in abtimely fashion and for a good price. Will be a loyal customer for years to come"
"Pleased with the kaleidoscope glasses I bought, even though I couldn't gauge what time they would arrive.
Liked the 2 pairs of cardboard kaleidoscope glasses and wristband included in my package.
Moderate to good service for my first order from this store. "
"I've had mixed feelings about this site. they carry a lot of things which is good. and ive ordered twice from them. the first time i had to wait almost two months for my product. i was pretty upset, especially because i wrote them a few times and got no response. I took a chance and bought from them again, and i got my item within the week.
Overall i wouldnt say they are bad. as long as you dont need your item on a deadline..."
"I should have checked the reviews first. This place does exactly what everyone says they do, charge your card and never ship your stuff. Its been 5 weeks and my order says its complete? I mean...really? Customer service told me i'm SOL on the first order, it will ship from there "2nd warehouse" soon. Whatever, i am disputing this with my bank. Such a joke. "
"Absolutely TERRIBLE customer service! I have never been so disappointed with a company before. I ordered a mask and a set of poi at the beginning of summer, June, and I have yet to receive my order, it is about to be September. They tell you they won't charge your card until your order is ready to ship but my card was charged and my order was never shipped, nor ever ready to ship. I tried to get a hold of someone to find my order but that is nearly impossible. Their "Live Chat" is never actually live, they do not answer emails in a timely manner (if at all), and if you try to call, you are literally disconnected in less than 2 minutes of being on hold. I also ordered a camel pack from there about a day after the first order and I did not receive my order till about a month & a half later, way past the event time I actually needed the bag for. Very Disappointing! They email me coupons, almost weekly, to recommend friends to use the site... I will NEVER recommend anyone to use this site."
"Great merchandise for great prices! "
"I ordered leggings. They are good quality and they fit well-fun prints. The product shipped the next day after ordering. This is a good website, I will order again."
"Awesome gear, not a lot of things other sites offer for your rave needs, shipping is the only issue, I recommend ordering a month before an event."
"The first time i ordered from here, it took a month and a half to get my one item and no one ever tried to contact me about it taking longer. But my recent purchase was great! It came in one week no problem. They also offered me 20% off my next purchase and an extra $10 gift card. This site has great merch and great deals!"
"SCAM!!! DO NOT BUY FROM THIS STORE! I ordered over a month ago, received no confirmation of shipping after I got my order confirmation and I still have not received my order. I have emailed them about the issue twice now and have tried to call on several occasions only to have a machine tell me all their reps are busy and to call back later. I now am going to have to go dispute the charge with my bank and get a new card. Stay away from this store it is a complete scam. "
"My first experience with RaveReady was great, everything went fine. My 2nd experience is not so great. For ravers out there, EDC is in of the few major edm music festivals. In preparation, I ordered 7-8 items on RaveReady 2 weeks prior. The week after, my package has yet to arrive and they sent out a mass email stating that all orders made the Sunday before EDC will be delivered on or before that Thursday. A couple days before EDC weekend my package finally arrived, but... with only half the items I ordered. Confused so I checked online, apparently my order was split into 4 separate shipments and 2 of 4 were labeled as "back order." So Thursday came around, a was still missing my 2 panty hose and my RaveAid. A week after EDC my panty hose arrived... not much use for them now... AND my RaveAid STILL hasn't arrived yet. EDC was on June 19-12... today is July 6th. Tried calling them but their line is always busy and tells us the faster way of contacting them is through email, which was supposed to be replied within 2-3 days. Sent them an email and never heard back. "
"Only received half of my order and tried multiple times contacting the company before EDC via phone and email and have never got in contact with anyone. I placed my order for a matching top and bottom piece may 30th and expected them to arrive together. However, I received no tracking number or shipping confirmation when the top was mailed or notification that the bottoms I ordered were back ordered (as they are currently being showed on my order status). I then asked to be fully refunded for the inconvenience and terrible customer service and still no response. I planned on wearing it as a set to EDC and I am extremely disappointed that I did not receive the full costume and DO NOT recommend anyone to order through this company because you will be rave UNready if you do.
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"I got some frosted white fluffies this morning shipping was great ! But the quality of the fluffies are all right I thought it was going to be way better there is shedding , but it's alright they are still cute and you can't beat the price !!! "