"Easy check out, great prices, and fast shipping "
"Love it everything new and great"
"Ordered a Milwaukee impact wrench with battery and charger for a great price."
"Item shipped ahead of schedule and was delivered on time and in perfect condition. Transaction was smooth and stress free. Experience was exactly how it should be."
"Speedy transaction good delivery time ..cheers seller"
"I ordered a Milwaukee 2853-22 1/4" Impact Driver kit. With the free M18 5.0 battery offer it was a very good deal, in my opinion. The driver was well packed and arrived right on time. When I unpacked the box I missed the free battery under the packing materials. I corresponded with customer service who replied to my queries very quickly. After discovering my error (Doh!) I let them know all was good. Overall an excellent experience with the Red Tool Store and I would recommend their business for your tool needs."
"Great product and service, would definitely order from them again! "
"Their website was easy to navigate. I was able to order my desired product and it shipped quickly. I received it a day late due to weather and it was packaged anonymously for theft deterrent. All in all, I’d use them again!"
"I purchased an item from Red Tool Store; the item said it was in stock when the purchase was made. A few days later I received an email from Red Tool Store stating the item I purchased was on backorder for 3-4 months. I checked Red Tool Store’s website and the item I purchased still said it was in stock, but it showed a higher price.
I then called Red Tool Store to ask if they had the item I purchased in stock; the representative confirmed that the item was in stock. I gave the Red Tool Store representative my order number and told them I received an email from them stating the item was out of stock.
The Red Tool Store representative said that the item I purchased, at the price I purchased the item, was out of stock, but if I wanted to pay the higher price (the now advertised price for the item on their website), they could fulfill my order right away.
The representative then said they agreed that this seemed unethical, so they would call their management and call me back that same day.
4 days later I still hadn't received a call back from Red Tool Store, so I decided to call them again. I explained my situation to the second representative, who placed me directly on hold for 45 minutes and then proceeded to hang up on me.
Please keep in mind I was calm through every conversation with the Red Tool Store representatives I talked to.
I called back a third time and calmly explained the situation to a third Red Tool Store representative.
This third representative was the most helpful; he explained that it was common business practice for Red Tool Store to sell an item as “in stock” at a low price and then put it on backorder; followed by raising the price of that same item and fulfilling orders at higher prices right away.
I believe they do this to try and get people to pay higher prices than advertised for items; it seems to be a way for Red Tool Store to generate sales when needed.
Do to these unethical business practices, I will never buy from, nor recommend buying from Red Tool Store."
"My boyfriend loves his new hoodie. Great Christmas gift"
"Just got my new heated jackets I ordered for my wife and I. So far I’m very happy with the quality as well as the function of the new jackets. Can’t wait to try them on those chilly days working outside on the job site. Thanks for a great product!! "
"Was delivered 3 days ahead of time "
"Great job thank you so much"
"Quickly got to the site, placed the order, and received the item within 5 days. No problems."
"Had a great experience and on line ordering was easy and painless. Delivered quickly as promised. Highly recommend and will continue to do business with them."