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Product & services pricing
4.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-12-26

overall a great experience

"The price was the best around, no other retailer came close to what I paid for this tool. They also kept me updated the entire time with tracking information, which was awesome. I would definitely purchase items from them again, it doesn't get much better than the experience that I had, and I'm a first time customer that took a chance. I was also surprised to receive the item so quickly, since the holidays are always overloaded with shipments. I purchased the item on Dec 17, and it was at my door on Dec 24. "

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5/5

2020-11-26

Red tools rock

"The red tools cost more but worth it in the long run."

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1/5

2020-11-13

This store will put you through hell to order anything

"I place the order and that was fine. Next I get an email from some third party that wants me to scan my driver's license and send it to them to avoid "fraud." That's pretty weird (and never have had to do that with any vendor including when buying camera gear for tens of thousands of dollars) and it smells of a scam but I do send my license. Keep in mind, this order is for $400 so we aren't talking big bucks here... just a router that I need quickly.

Four days later I get a notice that my order has been cancelled. WTF? No reason, just cancelled. So I call Red Tool and they tell me that the delivery address doesn't match the address on my driver's license. Well, no kidding, the state of AZ required my home physical address must be on the license. But my delivery address where all my mail and packages go is a UPS store SO STUFF DOESN'T GET STOLEN OFF MY DOORSTEP!

But no go, they refused to ship to my shipping address even though Amex has both address on file. Geesh. I went elsewhere and will never buy from this store again.
"

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5/5

2020-10-29

Quick delivery and excellent packing.

"Super fast service. Packaged very well. Would buy from them again."

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5/5

2020-10-28

My husband loves his jacket!

"Just in time for deer season!"

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5/5

2020-10-01

Will definitely use Red tool store again

"Website was easy to use. Follow up emails were sent right away with shipping information. I received my order A-day earlier than expected. Product was exactly what I expected it to be. I will definitely use red tool store again."

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5/5

2020-10-01

Deliver What They Promise, Quality!

"The website is both informative and easy to use. And, the products ordered delivered timely and as ordered. That type of reliability will support my comfort level going forward. Bravo, no gimmicks, small print snafus or disqualified merchandise. "


5/5

2020-08-31

excellent

"great customer service and on time delivery"


5/5

2020-08-30

Metal Shears, PVC Pipe Cutter

"Item were are described! Super impressed with the PVC cutter. The shears worked very good as well. I have been a Dewalt guy for many many years, but Milwaukee has far exceeded my expectations, in price, quality, durability, and performance. Now you add the new Packout system and man your set. I would suggest that a Packout tool box with some type of rollout drawer so that you don't always have to breakdown the set to get to tools in lower boxes.

Now to good reasons to say GO BIG RED!!!
"

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5/5

2020-08-27

The right parts quickly!

"The correct parts were shipped and received very quickly! As there are so many difficulties to receiving items ordered on line and then actually arriving this was a rare success! I'm always happy to provide ratings however when they have a absurd amount of characters required then the reviews just tend to be owrdy.."

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5/5

2020-08-02

Shipping

"Red tool great serviice,arriving was an issue took 3 weeks to get here"

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5/5

2020-07-31

Good timing

"Very pleased with how fast it got to me and sooner than expected"

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5/5

2020-07-31

"Very good service at a great price"

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5/5

2020-07-30

Fast

"Ordered and showed up a week ahead of time very pleased "

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5/5

2020-06-28

Customer service

"Customer service was excellent, tool was shipped out to me very quickly and on my doorstep. Tool was exactly as described in their advertisement I would shop with them again."

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