"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Shipping is VERY expensive, but I didn't see any options for lower-priced methods. I use you because I like your product and I just have to hit "reorder", but this will be my last time."
"I was shocked at the shipping charges for my order. I feel this is way more than the actual cost."
"Redimat provides a modestly priced frame kit that is only beat by much more expensive solutions. Good value for money. I like to make 13 x 19" photo prints as gifts. They are not extravagant in quality (which is good), but they are also not extravagant in price. Service is good and my one customer service call was handled promptly and to my satisfaction. This is my 3rd order. "
"UPDATE! Sure enough, missing mat was included in today's pickup! Very resp"
“Hi Debra,
If this ever happens you just need to let us know. I will have the missing mat from that order included with your new order you are picking up from us today.”
"On this order all mats will be used vertically. Please allow extra space at the bottom of each mat. Please confirm. Thank you."
"Ordering on the web site is very easy. the products are good"
"Very easy to navigate site and to place an order"
"So easy to order frames and mats"
"I absolutely love the mats I have ordered from Redimat. I adore the 8 ply museum mats. Such high quality and really makes artwork standout and shine. Gives me the confidence that the photographs I present to my clients in these mats will stand through the test of time."
"A bit pricey, but very nice products. Shipping charge is extremely high. It would be helpful if your company offered discounts to repeat customers, like us. "
"I love the show kit concept. This will lower my cost and save time in ordering separate items. Cant wait to see the product in hand.
Shipping cost seems high "
"Your shipping costs are totally out of line. Clearly turned into a profit center. "
"I was pleasantly surprised to find this site. I was able to get exactly what I wanted at a extremely low price.. Right on!!!"
"Just starting out at home framing my photographs and I'm looking forward to working with/doing business with you on larger projects (larger prints/mats/frames/glass. I never actually cut mats before so this should really be a learning and enjoyable adventure...may need to call and talk with someone for advice. I wasn't sure which color mat to choose so I went with a "smooth white"...do you offer samples for the various white mats ?
Thanks !!
John Wyburn
****@****"
"Currently awaiting delivery - just ordered- but ordering was simple and prices seem very competitive."
A rep from Redimat.com, redimat, has responded:
“Dear Anthony,
Once your order is boxed I will have a look at the cost of shipping on and it if there is any adjustments to be made. Because of the frames on your order it will take a couple of large boxes to safely ship across the country. Your order should ship out in just a couple of business days.
Sincerely,
Ed Estes”