"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Waiting to see how this first order goes. Seemed like a few more selections, and was glad I could purchase frame, glass and matts all from the same place. Also glad you had frame size information."
"I'm an artist on a budget, but I don't like to **** around with a bunch of poorly laid out websites that make me sift through a bunch of information in order to find what I need. This got straight to the point and actually had the best price I could find. I'm a first-time buyer, but I just got a cool giant printer! so I know I'm going to need a lot of show kits."
"It would be helpful if you had a search box. I wanted to see if you sold gallery clips, but could not search for them. I looked at the pages and determined that you did not."
"Great Items and Service! I highly recommend this company and their products! They are simply the best when it comes to matting!"
"Have ordered from you before - I appreciate one-stop shopping and getting it done. Thank you."
"I thought your website was easy to navigate and ordering was very convenient. My three stars represents what I believer is high postage cost on the order."
"Great products easlily ordered from the website!"
"The shipping charges are expensive. I would order more if you offered free shipping on a limit purchase."
"I didn't see a spot to enter my coupon code"
"Very helpful sales person (Ed Estes)"
"I became very frustrated when I tried to have the order shipped to my billing address and got caught in an endless loop with 2 error messages - each time I asked to have one ignored, the other popped up. Had to switch to having it delivered to business address to get order to go through."
"I'm curious why the shipping cost was so expensive - almost $27. I ordered 300 plastic sleeves. Are they really heavy? Is that why? The payment pay is very busy and could be cleaner and organized with more clarity. "
“Hi Anne,
The shipping costs are calculated by UPS on the total outside dimensions of the box need for the product and your zip code in New York and not primarily by weight. Your Clear Bags were shipped in the smallest box to keep the cost of shipping down but still get the bags to you in perfect condition for you to sell your work.
Sincerely,
Ed Estes”
"Great website, informative and easy to use"
"The ordering process was easy. So far so good. Waiting to see mat quality, check back with me later. "
"I found exactly what I needed!"
A rep from Redimat.com, redimat, has responded:
“Dear Jill,
There many sites on the internet offering "coupon codes" but are seldom associated with the business they claim to be. They exist to generate revenue by click though traffic and most are spam and you should be weary of of giving them any personal information if asked for to get the bogus codes. Rather than use "coupons" we just work hard to keep our prices consistent and the best in the industry for a quality product.
Sincerely,
Ed Estes”