"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Have been using their products for over 15 years. Always quality product at a good price. Show kits are a total product, great for those showing their works at shows.
CJ Fox"
"Stop paying a fortune for mats from Aaron Brothers! Redimat is perfect for preparing your work for sales. "
"Redimat shipping costs seem outrageously high and when I have the time and can find similar products at the same or maybe a little higher price elsewhere, I use them because any extra costs are offset by what I would have paid for shipping through Redimat. Also, maybe I've just missed it but why doesn't Redimat ever seem to offer any coupons or other sale-type deals (like free shipping) - even to people that have been customers for awhile? And what the heck is the surcharge for - $10.00 on this order? Bottom line - Redimat is now a last resort for me for when I'm in a hurry and need some custom cuts. "
“Hi John,
The shipping costs are calculated by the carrier based on the size of the box needed to safely ship your order undamaged. We work hard to keep these costs as low as possible while still guaranteeing the product arrives as our customers expect; in perfect condition for selling or display in a gallery.
We maintain the most competitive pricing in the industry for our products and services everyday rather than play games with specials and coupons or other gimmicks.
For very small orders of custom sizes there is a $10 setup charge added. The charge is waived when ordering 24 or more of any custom cut.
I see that you currently have a small custom order in with us. It will be shipping out today to you in less than one day.
Sincerely,
Ed Estes”
"I have ordered from Redimat several times and it is always easy, fast and of high quality."
“Thank you for your comments.”
"found what I needed at a good price making my products very affordable for my customers"
"I've never used redimat, but judging from the reviews it looks to be a good choice! I bought the show pack pre cuts for my portrait business. This is a new adventure for me."
“Thank you for your order. It is shipping out today. If you ever have any questions, feel free to give us a call.”
"After comparing a few different mat suppliers for choice and price Redimat was the winner. I had ordered from them in the past but it's been quite a while. It's my first time ordering double mats from them but I expect a great product as last time."
"This was my first experience with Redimat - WOW. QUality, price, service. Hooray!"
"Best value found after searching the web."
"Have used Redi-Mat for 6+ years. Great quality, fast service."
"I needed high quality black core matts with precut windows for the top matts and Redimat was a great choice for fulfilling that need. Everyone who saw the final 5x7 matted products loved them. Thank you
George"
"Logical custom mat ordering software. Easy to use. Provides great product."
"It was a great experience until I was REQUIRED to submit a survey"
“Hi Neal, Thank you for your comments. The survey is appreciated but not a requirement when ordering online and can simply be closed by clicking in the upper corner or browsed away from.”
"Their service is always excellent and their products are flawless."
"The website has everything I need to know when ordering"
A rep from Redimat.com, redimat, has responded:
“Thank you for the feedback. We work hard to offer the best service and products to our customers.”