ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2018-05-11

reliable. good quality

"took a bit longer than i expected but overall everything was great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2018-05-08

"It went smoothly this time but last night I spent an hour carefully entering my order only to find at the last step that you were doing system maintenance and to check back later. It would have been nice if there had been a notice when i logged on."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Rep reply posted 2018-05-09
A rep from Redimat.com, redimat, has responded:

“Hi,

We are sorry about the delay you experienced. We were not aware of the glitch we were having last night but cleared up the issue this morning.

Sincerely,
Ed Estes”


Verified
5/5

2018-05-07

Customer Service at it's best!

"Had an item come to me in the wrong size and the customer service could not have been better. Immediately resent the item, and refused sending back the wrong item. What a wonderful way to run a business. TRUE customer service. Now, I'm back buying more due to my delightful experience, and quality of merchandise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-05-02

Easy Purchase

"Easy to use - 2 day delivery - perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-05-01

Love the products!

"For many years I have used the conservation white glove mats and they are perfect. People at the art fairs appreciate that I have reproductions available that are already matted & bagged. Then it becomes easy to buy a pre-made frame to drop the work into!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-05-01

"Excellent and easy at every stage of the ordering process. (and of course, perfect mats)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-05-01

Hanging with the best

"Easy site to maneuver, understand, manipulate, and get prices. Understood every aspect of my cost before I submitted my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-04-27

"I messed up a few times so please know that I only meant to submit one order just in case the same exact order processed multiple times. I had noticed that my last name and home address were not correct any more so I went back into the account and changed to reflect my current name and address: April Dawn 420 E. Juanita Ave. San Dimas, CA 91773 "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-04-26

"Fast friendly and good service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-04-25

"That's it. I wish there were more square sizes. But I realize that would be a custom size."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

ono
Verified
5/5

2018-04-25

"Service has been great for over 7 years"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-04-24

User Friendly Website

"I recently moved and am redoing my family photo wall. I wanted all the mats, for various size photos, to match. I was able to get everything I needed at what I thought was a very reasonable price. I had to call to ask about a couple of non-standard frames and the person who answered was very knowledgeable and able to walk me through ordering what I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-04-23

Great Mats Great Prices!

"Everything arrived intact and perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2018-04-17

"Ordering process was fine. Let’s see products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2018-04-17

website trouble

"I could not update and add to the cart. I wanted to purchase more but after 30 minutes of trying to update and/or add to the cart, I gave up and just ordered what was in my original cart. :("

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-04-17
A rep from Redimat.com, redimat, has responded:

“Dear Margaret.

Your order will be shipping in the next day but if you would like to give me a call I can have what ever else you wanted to order added to ship all together.

Sincerely,
Ed Estes
877-883-1011”