"Though I was bummed they dont offer more products for my 2014 Chevy Malibu 2014 ltz 2.0t , what I did buy, they offered support from the beginning. I had purchased as set of K-Sport coil overs and after the install, I was having bottoming out issues. I got a hold of Dan, whoes a Redline 360 rep, and he helped me out through whole ordeal. From contacting. KSport tech and getting tips on how to to solve the issue. Needless to say ,my problem was fix. I know it seems like," well they did their job". Sure, but ive seen and worked with others that dont. And pass it the problem on to the next person. Needless to say, i highly recommend shopinh at Redline360. BUT PLEASE, OFFER MORE STUFF FOR THE '13 TO '15 Malibu 2.0t. Trust me, they are sleeper cars!"
"The parts came fast and shipped for Free what more can you ask for. I knew what i wanted so just ordered on line they shipped fast."
"I was not very happy that I received the wrong flares with the description stating it's for 14-19 Tundra crewmax or double cab. Only way to contact them is via email. Shoot them an email yesterday and have yet to hear from them. Most disappointed part is with the reviews I thought they would not make a simple mistake like this. Thinking I bought the right flares I have send the flares to the body shop to get it painted and was excited to get it back but turns out to be the wrong flares for my vehicle. Time and money wasted! Poor details! "
"Honestly, I wish I could give this more stars. The gentleman Dan, who was helping me through the exchange process of a pair of headlights I had ordered. Went above and beyond and was there the whole step of the way. Reassuring me that he would do everything and anything he could. This guy better be married, or ladies are missing out."
"I had troubles getting my seat to fit into my car, these guys stuck it out with me to the end. Seat came lightning fast. Exceptional customer service. "
"Can’t brag enough about how fortunate Team Dragon Car Club is to be associated and sponsored by Redline 360! Grand company, spectacular customer service, easy to work with!"
"Dan was super helpful all throughout my return process. Quick to reply, and always on top of the situation. Kudos to snagging such a stellar employee!! 10/10 "
"Best service I've had with my online ordering experiences, quick responses I'd definitely would recommend your company "
"Alex was amazing in helping with the product I ordered. Flawless customer service from start to finish. Can`t wait to do business again with this company!"
"I purchased a Megan racing radiator which came in the mail quickly. There was a small issue with it but they handled it professionally and very quickly. I will buy more parts from redline and I would recommend others to as well!"
"Great communication, fast shipping, awesome product."
"All though I didn't get my part, not do to their failt but from the actual company they get it through being sold out. They gave me great customer service. Always answering back any questions I have within a few hours. Tried to give me best estimate guesses on when the company will get more in stock. Although I eventually decided not to get the part after all, they got my money back right away. Look forward to getting other parts from them soon"
"My wife and I ordered headlamps for our daughters car, after taking off her old ones the new ones were installed only to find out that one of the two was defective. Since they had to be returned as a set we had to take them off and put her old/ bad ones back on.
We returned the set within a matter of days, emailed the customer service department to inform them that the return was enroute and asked them to please confirm receipt and that our credit card had been credited. Three weeks later they had never contacted us even though we had received a confirmation from USPS saying it had been delivered and signed for...
After several attempts to raise anyone at Redline 360, sales, technical support, customer service (in an attempt to speak with any representative) and only receiving a recorded message, I sent an email to our original contact informing him that we had a confirmation email from USPS stating it was delivered and signed for and I asked about the status of our refund. After three days had elapsed and I didn't receive a reply, I sent another email where I asked if I needed to resort to contact the BBB and file a complaint and lo and behold I received confirmation the same day that our credit card had been credited. The thing was bear said the credit had been issued a week ago and an email sent to our daughters email but she checked her "in box" as well as her spam and she assured us she never received an email from them.
We cannot in good faith recommend this compny to anyone as their customer service and service after the sale is horrendous!"
"The customer support was spot on and timely. I had a defective radiator that I bought from them and they were more than happy to help me fix my issues. I also found out that they registered the warranty on the radiator with the other company for me as well. Great company!"
"My experience was great. Redline360 made it easy to find what I was looking for and offered many forms of payment. Their customer service is fast and really exemplary! I would recommend this site and the products they offer to anyone looking to add on to their projects. "