"shopping was clear and accurate; prices were great; delivery was faster than expected; product was better than I thought the expense could deliver...
I have hired/fired and built several working teams in my day, and say that because the team that handled this experience from purchase to delivery should be recognized as above excellent it was perfect. this is from someone that knows how hard it is to build a team that clicks like a fine tuned watch....... THANK YOU!!! "
"Everything fit and work just like you told me it was on the"
"Fast on time and everything was there"
"Arrived sooner than expected and exactly as advertised."
"Very nice on the telephone, the ordering process, and shipping. just not pleased with the product "
"Good price, received quickly with out issue."
"The wrong hitch was delivered."
"Delay was not their fault"
"I like your products. I had trouble using the payment system and had to call to complete the order. I also tried to place an order by phone and was told to go to the website to order"
"It was easy to get the right hitch, and good instalation instructions."
"On-line ordering process was smooth. Links were provided to organize the ball, ball assembly and mount. "
"We received our hitch and it’s working great for our bikes- thank you "
“Thank you for your order! It appears that your order was delivered on 1/6/20. Please let us know if this is not the case or if you need anything else from us.
The Customer Service Team”
"Now I can drop the tailgate and tow my trailer. Just what I needed. Info on web was very helpful in making my decision. "
"This is my 3rd electric jack that iv bought and I haven't had any issues @ all with any of them and I use them all the time. Good price to pay for a dependable jack as far as I'm concerned and the shipping was fast. Will buy another if I purchase another trailer."
"Very pleasant to deal with there was a mixup with the wrong hitch and they took care of it right away I would definitely use them again"
A rep from Reesehitches, jrtapp, has responded:
“As you know, our customer service team reached out to you about this issue and it appears that the package was delivered on time and it had been misplaced.
Please let us know if there is anything else we can do to help you.
Thank you,
The Customer Service Team”