"We have NOT received hitch! Help please"
"The hitch fit perfectly. However, the bolts were too long for some. We were able to visit a local Automotive Fasteners and purchase a shorter bolt and it worked out fine. "
"The hitch I ordered came damaged I could offer was a paint pen to fix it. Not a very good fix if you ask me. "
"This was my first time with this company and I'm very happy with my purchase. I ordered my item on Monday and by Thursday was already delivered at my location. Great customer service. "
"Customer service helped me get the right item and I received in a couple of days"
"Could have bought the EXACT SAME HITCH from local parts store for $70 less. Good quality. Very knowledgeable person on the phone."
"Great thanks they are awesome "
"Easily fit OEM mounts 1 hour insallation"
"Order was very easy to do, delivery was fast and the Curt hitch was very easy to install."
"Their service people go above and beyond to take care of you. When my expedited order didn’t arrive on time due the shipment carrier dropping the ball, they located my package, made sure it was delivered the next day and refunded my fee for expediting the shipment. What great service!!!"
"I only bout 2 small things for 20.00 bucks. But it was correct and well packed. I will definitely use reese's again."
"The hitch receiver on my 2001 F150 has 1/32 of play when I put the ball hitch in.
So I order a new Reese hitch to solve that problem.
What a heart break to find out my new $200 hitch is the same way. And not even made by Reese.
If this can not be corrected, at this time I am making a request that I be able too return my purchase. Thanks Steve Taylor
"
"Fast, easy, came just like they said"
"As advertised, exactly the right parts "
"Called and got part number, quick shipping, part fit well. "
A rep from Reesehitches, reese-hitches, has responded:
“You are certainly welcome to return your purchase. You purchased a Curt brand hitch. We stock several brands of hitches and we make it very clear on our web site which brand you are purchasing. Unfortunately, the nature of receiver hitches is that there is often some play in them. There is no 'official' standard for the size and shape of the receivers and the mating components so manufactures will make the receivers a bit big and the accessories a bit small. It is better to have a bit of play rather than not fitting at all. If you would like to return your purchase, please contact our customer service team at 877-509-0719 or fill out a return request found on our web site at https://www.reesehitches.com/customer_service/exchanges_returns”