"Charged 17 dollars to deliver a box that fits in palm of your hand and it was there only option "
"Needed overnight. Arrived exactly as needed."
"Exactly what i needed. Shipping was faster. "
"The hitch that I got works real well, very satisfied with it!! Just think that when you order a hitch of this value that you should get the rubber spacer with the product..."
"First, I clicked on the stuff I wanted to purchase, then they took my money. A little while later, the stuff I clicked on was delivered. "
" Website was very easy to navigate and find items that we was looking for."
"Fine looking hitch, arrived on time, reasonably priced."
"All good. Cover was delivered on time and was as advertised."
"Ordered a part I needed like yesterday over the holidays and received it faster than I expected. Part was in stock no wait very happy. Highly recommend "
"Simply OUTSTANDING. As ad."
"Ordered a ball hitch only to find that it was out of stock. That’s the disappointed part. Called and received a full refund within minutes. That’s the satisfied part. Great customer service and if I didn’t need the item for Christmas, I would have waited for it to be back in stock. "
"Good when it come in I have not put it on yet "
"The lady that helped me was great and the parts fit "
"Excellent service - thank you!"
"The hitch fit real well, but the directions did tell you that the holes you are looking for are under the bolt on tie down hooks on a 2017 toyota camry se. Once I found the holes then the directions worked fine. I hope those hooks were not important."
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for the order, we are sorry you are disappointed with the cost of shipping. Unfortunately, shipping has gotten very expensive. The parts you ordered weigh about 3 pounds and cost us about $17 to ship from Minnesota to Florida. After the cost of shipping and the cost of the part and the labor to pick and pack the order, we basically broke even. We are happy to provide these service parts to our customer and we try to keep the price as low as possible.
Please let us know if there is anything else we can do to help you with this issue.
The Customer Service Team”