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Return/Replacement policy:
0.00/5

Verified
5/5

2018-10-05

Good business

"Ordered convert a ball got it within a week
"


Verified
5/5

2018-10-03

Goose neck adapter

"Order it 3 days later it was here and on trailer was easy to install had easy to follow instructions "


Verified
5/5

2018-09-26

Very Satisfied

"Awesome pricing and delivery time. "

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Verified
5/5

2018-09-30

Reese new style 5th wheel hitch bracket installation

"I purchased a Hitch bracket kit for my 2018 Silverado 2500HD. Instructions were very clear and the install took about 3 hours with a second hand from my son. Everything fit perfect, just read and follow directions.
Thanks, Bob
"


Verified
5/5

2018-09-27

Great experience

"Part shipped quickly and was exactly right..."


Verified
2/5

2018-09-19

We have more Chevy parts

"Sent me a tailgate for a Chevy I have a Ford
My thought was that I would call and ask the brand I wanted
"

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Rep reply posted 2018-09-20
A rep from Reesehitches, reese-hitches, has responded:

“Thanks for the feedback. As you know since we spoke the other day, we shipped the part you ordered and sent you a pre-paid return label. The part numbers on these items are very similar and we understand they can be confusing. We work hard to make sure our customer's order the correct part, but in the end all we can do is ship the part that is ordered.

Please let us know if we can help you any further with this issue.

The Customer Service Team”


Verified
5/5

2018-09-26

Hitch and locking pin great quality

"Received 3-point solid shaft hitch plus locking pin within three days of order. Quality is outstanding; if I’m ever in the need for additional products I will definitely comeback."


Verified
5/5

2018-09-25

Ford 3" heavy duty draw bar

"Bought 3 inch draw bar for my new Ford truck."


Verified
3/5

2018-09-20

Back Order

"I called customer service to verify inventory of a product and was told it was in stock. Went online and placed my order no more than 10 minutes later. After my order was processed, I was informerd that the “in stock” item was Back Ordered "


Rep reply posted 2018-09-21
A rep from Reesehitches, reese-hitches, has responded:

“We are very sorry for your experience. We work with our vendors to keep all of our products in stock, but on occasion, we run out of stock between the time a order is placed and when it is picked. We have more on order and will ship it as soon as we receive it.

Please let us know if you would like to cancel or change your order.

The Customer Service Team.”


Verified
5/5

2018-09-20

No problems

"My order arrived on time and installed within an hour or so. No problems what so ever. "

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Verified
5/5

2018-09-13

Convert a ball. Adalter

"Ordering was very easy. Arrived on time."


Verified
5/5

2018-09-07

Didn’t drop the ball

"Reese makes high quality stuff. I got what I needed and so far I am pleased. Will buy again!"

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Verified
5/5

2018-09-06

Excellent Service

"Transaction was flawless and service was excellent. Couldn't be happier. Recommend to anyone needing towing components.
"


Verified
3/5

2018-09-04

Website was easy to navigate, but over 10 days later I still have not been notified of a ship date, nor have I been given tracking info.

"THE TITLE SAYS IT ALL, I ORDERED AN IN STOCK PART AND HAVE NOT HEARD ANYTHING YET AS FAR AS SHIPPING IS CONCERNED. I WOULD LIKE TO THINK THAT AFTER 10 DAYS I WOULD HAVE HEARD SOMETHING FROM YOU GUYS. HAVE I WASTED MY MONEY, WILL I HAVE TO GO TO ANOTHER VENDOR TO SOURCE MY HITCH, HOW MUCH LONGER IS REASONABLE TO WAIT FOR A CONFIRMATION OR A REPLY WITH TRACKING???"

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Verified
5/5

2018-09-02

Tow rope

"Great service would buy from them again"