"Everything worked as designed, all necessary parts were included in the shipment. The factory custom hitch was an exact fit with no modifications needed. Great online buying experience "
"Ordered a replacement part, got it on time."
"Order arrived on schedule and was easy to install. Very good experience."
"Parts are great shipping price really sucked!"
"Customer service knew his parts so the call was fast, easy and great"
" I had been trying to obtain a set of chain hangers for the reese weight distribution hitch. After many failed attempts with other suppliers and back orders, I went straight to the source. I received the hangers 4 days later and I installed them last Saturday. Work just like Reese told me they would. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Fast delivery, high quality. Liked the free beer included in package."
"I ordered a hitch for my vehicle through the Reese website, just as I have in the past. Only this time I received it wrapped in cardboard, plastic wrap, and taped with brown tape. No box, so to me there is no "original" packaging.
The right and left edges of the hitch were poking through the cardboard and plastic. I'm almost araid t have it installed on my vehicle.
I believe I received a used hitch, which is not what I wanted. I wanted a new hitch, in a box!
I am very disappointed."
“Thank you for your order and your feedback.
What you received is a brand new hitch. The factory ships them to us totally bare and unprotected. These specific hitches are never supplied with a box. We heavily wrap them when we ship them to protect them from the rigors of shipping. We ship hundreds of hitches this way and the vast majority of them arrive safely.
If you are concerned about the condition of your hitch, you are more than welcome to call us and request a return.
Thank you,
The Customer Service Team”
"Got what I needed in a few days."
"Very helpful and product installation very well explained making it a quick installation "
"Everything showed up on time and worked like a champ."
"very easy to install and well pleased with the hitch. thanks"
"No cutting or customizing for my civic"
"great product and quick and reliable delivery!
"
"Here's the scenario : The local hitch store gave me a price on the same equipment I ordered, installed...for $2600
I ordered the parts I needed, with free shipping, no sales tax from MN. and I installed it myself (a 61 year old who obviously still has the strength and aptitude to follow directions, and it cost me a total of $823.00 !!
Very Happy ending !"
A rep from Reesehitches, reese-hitches, has responded:
“Thanks for the great feedback and 5 stars!
Just to be clear for the humor impaired who might see this, this reviewer is kidding about the free beer. ;-)
The Customer Service Team”