"Waited more than a month for a part for the repair and had to call them again before they send an engineer.
Was told to expect the engineer at 3pm but had to wait more than 3 hours as he got delayed. The "customer service" was awful and couldn't understand that it was a problem.
This whole experience has been utterly disgusting and I shall do my best to never buy any products serviced by RepairTech."
"Repair tech no longer exists. I purchased a canon camera from a company I was uncertain of so I purchased the extended 5 year warranty. My camera broke and I have tried going to repair tech but the phone numbers I have are no longer in service. "
"Needed to have repair done on Canon Rebel XT and the warranty I purchased thru Repair Tech not available. Not very good customer service. Closeing the doors with no notification.
Anyone have any ideas what I can do now. Sign me up for any class action suit! "
"I purchased an extended warranty from Prestige Camera LLC on a GPSMAP 530S and having trouble with it so I attempted to call Repair Tech the company which I paid for a 5 year ext warranty only to find out it is no good. I have also gone to the web site and filed a complaint. "
"Purchased a camera from Broadway Photo with a 5-year extended warranty. Learned that Repair Tech went out of business and was referred by Broadway Photo to a web site who states they will repair my camera at a "reduced cost". I think Broadway Photo should honor the extended warranty as I made my purchase through them or returned the amount paid.
Will join the class suit."
"Repair Tech & Broadway Photo,
On 8/16/2007 I purchased a Fujifilm S3 Pro along with a 5 year extended warranty through Broadway Photo & Repair Tech. I just called Broadway Photo to see how to go about using the warranty and they gave me a web address to go to. After going to the web address, I found out that Repair tech is no longer in business. The site claims they are coving some of repair techs warranties at a fair cost to the buyer, I did not purchase an extended warranty to get a fair cost, Someone needs to hold these companies responsible.
Looks like I am out the money that I paid for the warranty along with a broken camera!"
"I purchased 2 separate protection plans for repair Tech on Dec 07. A 5yr ( up to 500) for my Garmin Nuvi navigation system and a 4yr ( up to $1000) for a Sony hd camcorder. I called repair tech for service and learned that Repair Tech is out of business. I got doubled screwed for 2 separate protection plans. I will definitely join any class action suite in order to obtain a refund. My email is ****@****"
"This company is no longer in existence?
I have contacted the Attorney General in New Jersey. I hope someone is currently in Jail. "
"I found out the hard way that Repair Tech was out of business. The post just prior to this one had an 800 number that I called and found out that the contracts from Repair Tech with the number 1 as the starting digit were from the old company that was doing the repair work prior to June of 2008. During the takeover period after June the leading number was changed to a 4. My interpretation of this info is that if you purchased a contract after June of 2008 and it contained a 1 as the first digit it would not have been honored from the gitgo.Any company that sold these contracts after June of 2008 in my opinion has commited fraud. My camera is 30 days past the factory warranty and it is going to cost $308 to have Sony repair it and I am out the $200 for the original "warranty" as well.
My purchase was from Broadway Photo of Brooklyn NY"
"In Dec of 2008, I purchased a 3yr warranty for a Canon Rebel XSi. One year later, I am trying to reach RepairTech to file a claim for a minor repair. Of course, all phone numbers have been disconnected and web site is no longer up. Reading this forum I tried the phone number to AmTrust Financial: 1-***-***-****. I was impressed that someone actually answered. But she told me that they only took over warranties from RepairTech purchased between 6/2008 and 1/2009. And that they only are servicing some of those plans, particularly ones that have a service contract number that starts with a "4." Mine started with a "1." Good luck to those trying to make a claim. I hope you have a "4." I will be following up with the FTC and Florida's attorney general. "
"Purchased this extended warrenty from RepairTech who is now out of business from another company online called Prestige Camera LLC (also a crap company). this warrenty was supposed to be up until 500 for a Garmin Nuvi. I have put in a complaint at FTC.gov and I filled out a form on this web site http://www.class-action-litigation.org/thanks.asp as another person on here suggested. and I suggest anyone else that has been scammed by this company do the same. It took 20 min all together. I will never again buy electronics online...Bestbuy all the way.
"
"I purchased a Minolta Maxxum 5D camera from Express Cameras.com in Edison, NJ 08837 2/10/06. A 5yr Repairtech extended warranty for digital cameras came with the purchase. The total for the purchase was $940. I called Repairtech today and discovered they were out of business. I suspect that it is Express Cameras that is actually the source of the scam. I have reported this to the FTC and will report it to the New Jersey ahuthorities as well. "
"I purchased a Repair Tech Inc Warranty from Genius Video valued up to $1000.00. I went to use it and found out I got the royal....."
"Everyone MUST call FTC: 1-***-***-****, register complaint..they will pursue and do class action suit if enough complaints. Call and REGISTER complaint with New Jersey OCP 1-***-***-****(Atty General Office). Also, call YOUR STATE atty general office and make formal/registered complaint."
"bought canon camera and 5year warranty($450) on 08/29/07 through sunshine electronic and seems like both companies are out of business. will join in class action if don't recieve refunds. feel free to drop me an email at ****@****"