ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-07-08

Lexus

"The mechanic showed up on time was very professional. Work was completed as stated. Smooth process "

Detailed Review Benchmark + -

Verified
5/5

2023-07-07

Exceptional

"I was skeptical about hiring a mobile mechanic. Repair Smith was able to put me at ease. I’m satisfied knowing I can trust Repair Smith to help service my car. "

Detailed Review Benchmark + -

Verified
5/5

2023-07-06

Good job

"Zalo made it to my home promptly and provided a 5 star service."

Detailed Review Benchmark + -

Verified
5/5

2023-07-06

David was awesome

"Title pretty much says it all. Technician David was great. Arrived on time and really went above and beyond to make sure everything was done correctly. "

Detailed Review Benchmark + -

Verified
5/5

2023-07-04

Excellent Sevoce!!

"Cameron was great! Quickly diagnosed the problem and fixed it. He was courteous and willing to explain everything to me. Highly recommend!! Would use RepairSmith again!!"

Detailed Review Benchmark + -

Verified
5/5

2023-07-04

Convenient, Expert, Friendly, Effective

"Needed a diagnosis of an AC problem. John arrived at a convenient time, did the diagnosis and scheduled the follow up repair to suit my needs. I enjoyed dealing directly with the expert: learning from him about my car's systems and the needed repair. "

Detailed Review Benchmark + -

Verified
5/5

2023-07-01

Speedy repair

"Justin Roberts arrived at the time he said he would.
Replaced a sensor and changed the oil very quickly.
"

Detailed Review Benchmark + -

Verified
5/5

2023-06-30

Great service

"The convenience having a courteous, knowledgeable and punctual mechanic come to my home to diagnose my car issues was worth the price"

Detailed Review Benchmark + -

Verified
5/5

2023-06-30

My Technician Was HONEST!!!

"Long story short, I was prepared to pay $650 for a repair. The Tech informed me that it was a “different” problem (that I was able to resolve myself). Please find that Tech and buy him lunch. Or have him contact ME and I’ll buy him a lunch!!!"

Detailed Review Benchmark + -

Verified
1/5

2023-06-23

Excellent Service Came to my work. (Addendum)

"The mechanic was polite and told me what was wrong. The wrong break pads were given called me to tell me he would be back. He had an issue with the electronic brake not disengaging, so he could change the back brake pads due to the intoxalock. I explained what was happening, so now I have to take it to where I had the intoxalock installed and see if they can fix the computer problem and replace the back pads with a potential discount.

Addendum:
I am changing my review after visiting the Shop that installed the intoxalock. They explained that this should not be why the Electronic Break was not entering service mode. They explained that sometimes the computers that mechanics use do not always communicate with the computer; this is more than likely what happened. I also had to pay for a break inspection to diagnose the problem, costing me another $145.00 on top of the seven hundred I just paid to have the front breaks and rotors fixed. The mechanic also showed me that there was a way for them to release the caliper and access the brake pads without damaging the rotors. However, they had my car on a lift, and this mechanic could not lift the car in the air. The other issue that makes me even more upset is that the mechanic with RepairSmith kinked the break line on the car's passenger side when he was installing the new rotors and brake pads. So no fluid was getting to that break. So the Mechanic at Smog Mart had to unkink the brake line; they also inspected the driver-side front brakes and found that they were not completely tightened to industry standards.

I hired RepairSmith because it was convenient, and I worked two jobs. I do not have much time to go to a shop and wait around. I stand by my first statement the mechanic with RepairSmith was friendly. However, the quality of the work was not what I would have expected. When I reached out to RepairSmith, I was told there was nothing that they could do to resolve the situation. I would expect at least a partial refund or a refund of the $145 it cost me to fix the kinked brake line. Instead, I was told they could not help me but would fix the problem. A situation like this with fluid not getting to the front passenger side, would be a major issue, with the Driver side not being tightened to industry standards. I plan on writing both a Yelp and Google review if that does not work I also plan on filing a complaint with the Better Business Bureau as well.
"

Detailed Review Benchmark + -

Verified
5/5

2023-06-27

Honest Work

"Cameron was great! He was very knowledgeable and professional! Thanks to him. We saved so much on repairs "

Detailed Review Benchmark + -

Verified
5/5

2023-06-27

Honest

"Jason came out to look at my car. He explained to me what was going and told me what the problem was. He was honest and had great customer service skills! I would recommend RepairSmith to anyone. "

Detailed Review Benchmark + -

Verified
5/5

2023-06-26

Casey providing outstanding service

"Although repair smirh was unable to complete my repair due the cars age / and parts .
The technician Casey was outstanding. On time , professional, polite and extremely knowledgeable. Went above and beyond to explain and make suggestions for my next steps . Life can be so complicated, so when a service experience is excellent you appreciated it all the more . Thank you , Kathleen
"


Verified
5/5

2023-06-24

Great service!

"So quick and knowledgeable. He even put air in my boyfriends car tires in addition to changing my battery."

Detailed Review Benchmark + -

Verified
5/5

2023-06-23

Thank you Joseph Cruz

"Joseph Cruz did an amazing job on our repair. He educated us along the process and was respectful "

Detailed Review Benchmark + -