Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
couldn't be happier
"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
Sent wrong Art. No./Part
"I received the wrong Art. No. I just sent an email to you."
Great Seller
"same product as you get from Toro at a good price and very fast shipping"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Best price, reasonable shipping.
"RCPW had the best price of numerous online parts places I shopped and very fair shipping fees. Arrived well-packaged and in a reasonable amount of time. Some other stores offered lower prices on the part, but higher shipping. "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Great product and fast delivery
"I have a 14 year old plow that finally needed hoses . Seamless lookup and ordering . The Humerous messages about the status of my order brought a smile !"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
chainsaw sharpening
"Sent package over christmas holiday's blizzard conditions, constant feedback from RCPW was great, package finally got there and they turned it around immediately! Perfect."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Genuine parts & fast shipping
"Very quick with shipping & genuine parts. Will be ordering again. "
Perfect part, fast shipment and great price.
"What more could you ask for?"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
WOW. Great service. Great price.
"Great service. Great price."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
wheel bearing kit
"the bearing and race fit but the seal was to small also the bolt looks like a grade 2 should be grade 5"
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Philip,
I apologize for the inconvenience, but your order was for Scag decals, touch-up paint, and blades. I cannot locate a bearing on your order that would be relevant for this review. Please contact me if you have any questions - nateh@rcpw.com. Thank you!
Nate H.
RCPW”
Perfect
"Order was delivered on time and exactly what I ordered "
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Parts replacement
"I never received the email to continue the process. So after the holidays if I don’t receive it I’ll will be doing a complete return."
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Alison,
I apologize for the inconvenience, but I cannot locate any emails that were sent to you except an order confirmation and shipment notice on 12/13. Your order was not delayed: it was received at 11:30AM and shipped by 3:30PM the same day. Your order was delivered via UPS on 12/16.
Sincerely,
Nate H.
RCPW”
Great items and delivery
"I bought a new RedMax blower, the price is amazing. Item came new in the box, shipped by UPS. The communication from the sale team is great and responsive. I am very happy and would recommend it to everyone. The fact that using PayPal for payment telling that it’s a great company to buy products from."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Fast shipping
"Easy to order on website, fast shipping. "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Perfect replacement at a great price
"Very reasonably priced, no issues. Will use again."
Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Excellent service
"Always quality products at a fair price "
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“We apologize for the inconvenience - the item that was pulled had the same product description but the employee was new and did not notice the one-digit difference in the part number. We re-shipped the replacement to you when you reported the mistake and it was delivered yesterday.
Sincerely,
Nate H.
RCPW”