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Product & services pricing
4.27/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.12/5
Customer service:
3.69/5
Return/Replacement policy:
4.14/5
Featured Review


Verified
5/5

2019-04-23

Good Site

"Good product picture/description
Secure checkout
Fast shipping
"


Verified
4/5

2017-04-16

delivered

"They are delivered on time "

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Verified
5/5

2019-04-23

First Order Issue

"Had an issue with my first order. Sent a message and this company made it right immediately with no hassle."


Verified
5/5

2019-04-23

Lawnmower Stuff

"Good communication easy transaction"


Verified
2/5

2019-04-20

Wrong Part for Great Dane Mower

"I needed a Right angle fuel valve to replace the original in my Great Dane Surfer Mower. There was no photo offered by RCPW and it said this part is non-returnable. I took a chance but when I got it the inlet and outlet were 180 instead of 90 degree. I already had one of these but wanted one like the original so I would not have to reroute the fuel line."


Verified
3/5

2019-04-22

Muffler was wrong

"wrong muffler had to modify it to get it to work didn,t have time for a return and didn't know if I could even get the right one as the number I got matches the number I needed "

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Verified
5/5

2019-04-21

Updates

"Enjoyed the tid-bit info from the team! Great service."

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Verified
5/5

2019-04-20

I am a returning customer and will do so again

"RCPW has the most complete inventory for one stop shopping"


Verified
5/5

2019-04-20

Great.

"On time, with a great chainsaw as per description. Thanks !!"


Verified
5/5

2019-04-20

Perfect, not like E-bay

"The part was perfect, I received exactly what I wanted. Thank you.
Plus it was fast....
"

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Verified
5/5

2019-04-20

Prompt delivery and great communication with customers!

"Ordered merchandise and had it in less than a week "

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Verified
5/5

2019-04-19

Online Purchase Experience

"The website is easy to navigate for the homeowner doing simple repair of electric leaf blower.Unlike Home Depot, and Amazon, the search engine directs one to the appropriate link the first time around.
The check out process and product delivery by USPS are accurate and timely. Although the two parts ordered were slightly higher priced than competing websites, the free S/H compliments overall excellent service for this online purchase.
"


Verified
5/5

2019-04-19

Great service

"Parts were exact and fit perfect."

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Verified
5/5

2019-04-19

Mower Part

"Correct part. Packed well. Shipped fast. "

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Verified
5/5

2019-04-17

Great service

"Edited this review. Yes this review was for the wrong product. I made an ordered and needed to cancel. They were able to cancel promptly and issue refund."


Rep reply posted 2019-04-18
A rep from Replacement Commercial Pa, RCPW.COM, has responded:

“Hi Mr. Johnson,

I apologize for the inconvenience but I believe this review may be for another vendor.

We did research into your order and found that you purchased an Echo brushcutter attachment from us on 4/7/19, then contacted us on 4/8/19 to cancel the order. It had already been shipped, so we found the item on the loading dock, voided the label, canceled the order, and refunded you in full. I believe this review may be for another business?

Sincerely,

Nate H
RCPW”