ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.09/5
Customer service:
4.22/5
Return/Replacement policy:
4.20/5

Verified
5/5

2024-10-03

Love the product

"Bought same jacked an protection again. 25% more expensive than 7 years ago. But worth the money.

Delivery to Switzerlan 2 weeks.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-10-02

GREAT EXPEDITE BAD PRODUCT CARE

"Parts where clutch plates for a CBR 500 and the plates that sit between had a thumb size chunk broken off. Why did Revzilla accept this to be shipped? The parts costing me 80 more dollars now "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-10-02

Very Good Service

"Delivery was estimated for a certain date but did not receive the package until a couple days later. That’s okay! Product was in excellent condition."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-01

good parts store

"trust worthy place to buy parts goodprice quick ship good customer service
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-01

Amazing experience

"Always have a great experience when ordering from Revzilla. The helmet I bought fit great and arrived quickly. Got it for a great price to boot. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-30

Wouldn't buy from again

"Placed an order, waited a week for the shipping notification.

Finally email them asking if there's a problem, and I'm told it will ship tomorrow. It did not ship.

I cancelled the order, ordered the same part from cycle gear.com and it was at my door by the weekend.

Didn't use RevZilla if it's something you need
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-09-30

True product info

"Received the windshield in a timely manner. The product was true to the information on your website. Read the reviews about the need to use nylon washers to reduce the size of the windshield fastener holes to securely fasten it to the bracket.
Only negative was the lack of packaging material in the shipping box. While the windshield was wrapped with thin foam packing sheet excessive movement in the shipping box tore the foam and scratched the corner of the windshield. I was able to polish most of it out.
I mentioned this because for a different bike I would have sent this back. Hopefully this will be past on to the shipping department.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-27

Great customer service awesome selections

"Gear geeks are awesome, courteous and knowledgeable. One saved me from myself, corrected the color options for me after the order was processed online. Thanks again "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-27

Better value than i thought

"Order my helmet from Revzilla was great. My initial intent was to buy a interim motorcycle helmet until I had enough money to buy the helmet I really want. The padding in my previous helmet was coming apart. Well this "interim" helmet wound up being exactly what I needed. The new helmet was definitely an upgrade. With drop down visor and great ventilation I was quite pleased. The extra I did not know what that I can actually fit my glasses on while wearing the helmet. I think by chance the helmet design allowed me to do this. Two thumbs up on this helmet."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-26

First order

"I’m new to biking and have just received my first package from Revzilla. Great website, lots of choices, quick international shipping at a reasonable price. Very happy "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-09-25

got the brake pads, paid a bit too much for shipping

"The brake pads came from the US to Canada within a week of my order, but the cost to ship seemed a bit high. I should have ordered some more stuff qualify for free shipping. Lesson learned."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-25

Quick shipment, amazing producft

"I received the shipment the next day, and it was exactly what I needed. Would definitely shop here again if I needed something else."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-25

Long overdue upgrade

"After nearly 105k miles on my 2005 FXDX, my shocks were completely wiped out. I ordered some Ohlins shocks from Revzilla and what a difference. Very happy with my purchase."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-09-24

A total disaster

"I ordered some moto pants and needed them for a rally the following week. I paid extra for expedited shipping.

Revzilla shipped the item USPS. At first, the package showed it would be delivered 2 days after it was shipped. It then was LOST.

Revzilla then told me they could not do anything to help me until the package was lost for 5-days.

3-business days after the item was supposedly shipped (it was not actually shipped), the item showed it was going to be picked up and the new delivery date would have been an entire week after I placed the order, which would have been too late.

RevZilla contacted me and told me the item was available at my local CycleGear. I informed them that I had rode down to CycleGear (1/2 hour ride with traffic, maybe a bit more) and they did not have the item in this color and was told at the CycleGear to order it online!!

I did not have time to ride back to CycleGear to get the item I already ordered online.

While RevZilla refunded my shipping and gave me some of their rewards bucks (I have never once been able to use these rewards), it does not make up for such a crappy experience.

I now have to make a separate trip to FedEx to return the item.

This was a terrible experience. I have ordered from RevZilla for years. I will never order from RevZilla ever again for any reason. Not once could RevZilla explain to me why the item was shipped USPS in the first place when it was clearly an expedited order. I honestly don't think this company cares anymore. Whatever the reason, I won't waste my time with RevZilla in the future.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-24

Great customer service and awesome product!

"Customer service is amazing, and I absolutely love the new face shield I got for my helmet! To top it all off, they shipped same day and I got it by the end of the week! Thanks revzilla for always being on top of it for your customers!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges