"I ordered three blanks, which one of their reps told me was what I needed to replace my Givi key. Apparently, Givi likes to make sales, so they use cheap plastic to hold the metal part of the key. When it breaks, you're screwed, because you can only get the blanks from a Givi dealer. Regular locksmiths don't have them.
So I ordered three blanks, after being told by Revzilla that what I was ordering was the correct blank. (I sent them pictures of my Givi and of the key.)
They sent me TWO blanks, and one complete lock change kit. So, at first, I thought that was really nice.
Just one problem: the key blanks were a total waste of money. I took them to the locksmith, who said they looked right. (At first glance, they look nearly identical.) He created the two new keys. I went home and, what do you know?! They don't work. Then I noticed the grooves in the keys were reversed from the grooves on the original. (I should note, the original still works, but you have to use pliers with it, because the cheap plastic Givi housing is gone, having disintegrated.)
No problem, I thought! I have the entire extra lock kit they accidentally sent me.
So I dismantle the old lock, install the new lock, reassemble and, ruh-roh! Something went wrong and now when I close the handle to lock the box, it automatically re-opens.
When I asked for help from Revzilla, they said, "That's a warranty issue. You need to contact Givi." I'm sure that will work. I bought this box years ago.
Well, at least Revzilla got my money, right? That's all that really matters."
"Had a slight hiccup installing the rear shocks. I couldn't figure out why I couldn't find a good position to install the shock bolts. Closer inspection revealed the actual shock mount on my electra glide was up on one side and down on the other. And it was prohibiting the shocks from rotating like they should. I loosened both mount bolts and they both came up to where they should be and re-torqued them down, now they fully rotate left and right. The ride is awesome compared to the old air shocks, it's so smooth. Next will be the front shocks."
"Easy website to browse. Found what I was looking for and received it in a timely manner! "
"Fast shipping and my helmet came in perfect conditions! thank you!"
"Ordered a set of Conti tires for my R1200RS. Need to mount them for an upcoming trip to the mountains of NC. I have a set of these currently mounted and got about 5000 miles out of them. Doubt the new set will last that long once to the twisties!"
"My package got delivered earlier than I was expecting so it was sitting at my house for a few days. Somehow it got ran over, ( i live in the country and my mail box is down a dirt road) and my new grips were clearly faulty because of getting ran over. Grace D at customer support was so helpful and was by far the best customer support experience I have EVER experienced. Shipped the faulty grips and within a few days got new ones no problem. Haven’t used the grips yet but I’m sure they will be great. "
"Price of my rear tire went up since I bought it in May last year, then it failed prematurely due to a road hazard. No warranty on the tire. Called revzilla and they gave me a discount to bring the price down and help ease the sting a bit. Got it quickly and no issues. "
"I was visiting the States and decided to order some things while over here (much cheaper than back home even with the currency conversion).
Customer support was very quick to message me explaining that there was an auto-cancellation request put through as their system flagged the foreign credit card and shipping address combination as suspicious as they did not match (this is actually very comforting from a consumer confidence angle as that means they take fraud very seriously). The rep was able to guide me on a solution to still be able to order the things I wanted in time before heading home. The shipping was extremely quick.
Will order from RevZilla again on the next trip! "
"My order came to me quickly! It was packed and all my items were undamaged. Couldn’t be happier with Revzilla!"
"The buying and shipping experience was fine but the box the legend suspension was in looked like it had been scraped with forklift. Fortunately given the good packaging by legend the suspension cartridges seemed ok.
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"Great helmet. Super fast delivery. Can’t ask for more. Thank you very much. "
"Revzilla delivered everything I ordered in good shape and quickly. It is what I've come to expect from them."
"I love my riding pants and they came exactly when the website they would be delivered--just in time for my CHP riding safety course. I will buy more products from them. "
"Most reliable and with lot of products to choose from. Great prices."
"Revzilla made my purchase so simple and helpful, from a VERY user friendly website that helped me search for the exact product I needed to the very knowledgeable and courteous associate that answered my questions about this product's compatibility with the SHAD SH36 hardcase bags and mounting bracket that I had already ordered from SHAD. Revzilla has SHAD's website beat, hands down! On top of all of this, my order came very quickly with no excuses as to why it could not be completely fulfilled, unlike my order from SHAD. Revzilla has my allegiance! In the future, I will always check with Revzilla FIRST! THANK YOU FOR AN AWESOME EXPERIENCE! "