"Smooth transition. Nick emailed us when our order was received and completed. "
"Sales rep told me items where to be shipped in 1 day, then he specified a 1-5 day processing. 5 days went by and numerous calls, no idea when we will receive the items. No follow up via email, text or phone. Never a call back, need to call numerous times and hope rep answers. "
"I had a great transaction with Rhino. Easy and fast!"
“Thanks so much for the review! ”
"When the item I ordered had an overly long lead time, the sale rep contacted me by phone to personally notify me of the situation, and let me know what my options were. Great support!"
“Thanks! We pride ourselves on providing some of the best customer service and support in the industry!”
"Excellent service, immediate contact, highly recommended "
“Thank you for the kind words! Providing our customers with a 5-star experience is one of our top priorities.”
"I was provided a quick and accurate response to my inquiry. I was able to place my order for the item I need."
“Thank you so much for the review!”
"Rhino is a great team to work with. They always deliver exceptional customer service and deliver the best pricing. Eric and team have been an excellent partner to us and look forward to working with them for years to come. Thank you, Rhino!"
“Thank you for the kind words. We look forward to working with you in the future!”
"as advertised, everything went smooth. "
“Thank you for the review. We are happy to hear that everything went smoothly for you!”
"I needed a mx64w and +1
I received from Meraki a mx64 and +1
Hard to get response from Rhino sales people and get emails from a different person each time. Hope someone can assist with the wrong license."
"Website indicated they had a device in stock. Received a call the next day from a sales associate that the devices are 30 days out. Days later their website still says that the devices are in stock. "
“Thank you so much for your feedback. We sincerely apologize that the product you purchased did not reflect that it was out of stock. Due to your experience, we have made changes to our website to ensure this scenario does not repeat itself. If you would like to discuss this matter further, please feel free to call 855-462-9434 and ask to speak with Anthony Gates, Rikki Gates, or Tucker Bloom. We appreciate you!”
"The first package came destroyed with exposed equipment. Customer service wouldn't allow me to return it. Product could be okay but the customer service is really poor."
"Always attention to details and insight. "
“Thank you so much for the kind words!”
"vendor knew what needed to happen to restore access for client , involving manufacturer support.
thank you"
“Thank you! We pride ourselves on our experienced team of IT engineers.”
"Seller was prompt and courteous"
“Thank you so much for the review!”
"Wonderful experience, great communication, fast service, accurate service."
“Thank you for sharing your Rhino experience!”
A rep from Rhino Networks, rhinonetworks, has responded:
“Thank you, we are so happy to hear that everything went smoothly for you!”