"I have no complaints, but only accolades for how easy it was to purchase a renewal license for our Meraki MR33 Wifi unit."
"Delivered product as requested."
“Thank you for the kind review! ”
"They were very courteous a extremely helpful in a time of need! Awesome folks!!"
“We are glad to help in your time of need, thank you for taking the time to let everyone know! ”
"Meticulous and detail-oriented. "
“Thank you so much for taking the time to let us know! We appreciate you! ”
"I have used Rhino Networks for a number of years. Every transaction has been simple, fast and accurate. Our account representative calls to confirm each license renewal. Absolutely perfect service and products."
“We are excited to hear that your experience was simple and fast. We really take pride in ensuring we are doing the best by our customers!”
"Rhino always answers questions immediately and with a deep understanding of their products."
"I’d recommend Rhino Networks for their timely responses and expert support."
“Thank you for sharing your experience with others! ”
"Always have the best experience when ordering with Rhino! Much faster and more knowledgeable than competitors. "
“Thank you for the kind words and continued loyalty to Rhino Networks! We look forward to working with you more. ”
"I appreciated the follow up after the purchase and before receiving licensing that validated the purchasing the correct license."
“We are happy to hear that our dedication to providing world class service is shinning. Thank you for taking the time to let us know! ”
"This company extremely invasive from get go and lacks model that can be trusted. Stay away is my only option."
“Thank you so much for providing your feedback. We have reached out to you directly in hopes of obtaining more information on how we could have provided a better experience for you. Although we never want to hear of a customer having a poor experience, it's feedback like this that is necessary to help us improve and grow. We pride ourselves on providing top-knotch customer service and sincerely apologize that this was not the case for you. Please don't hesitate to reach out to me directly at 855-462-9434 or rikki@rhinonetworks.com.
Sincerely,
Rikki Gates | Chief Operations Officer”
"Had a great experience working with Rhino (Frank) ... provided the license we needed quickly and was very detailed in how to apply it to our appliances! Thank you!"
“Thank you so much! We will be sure to pass your praise along to Frank!”
"They were friendly and fast. I will be buying from them again.
"
“Thanks, we hope to work with you again soon!”
"I was looking for a MS120-8LP, but ended up going with an MS120-8 since it was in stock and PoE wasn't required for my application. The entire process was handled via several emails late on a Friday afternoon and Sales Manager was very responsive the order was processed the same day.
"
“Thank you for sharing your experience!”
"We purchased a cisco mx75 on Jan. 19th, we got the receipt but have not received any update regarding this device. I don't know if it has been backordered and for how long. Rhino should update their clients on what is going on and give an estimate time.
I have updated my review to 5 stars. Since this review the owner reached out to me and is going above and beyond and I mean beyond to what he is having Rhino do for me, meanwhile I wait to receive my actual equipment from Cisco. Definitely going to be our store. Being that we are a growing company, Rhino Networks is going to be our new go to store for all of our equipment from now on. "
“We are genuinly grateful that you shared your experience with us and appreciate you taking the time to speak with the owner of Rhino Networks. It's feedback like this that we don't enjoy receiving, but is necessary for us to improve and continue providing the top-notch service that we strive for. Please know that it is now a requirement for our team to advise all customers of lead times on all hardware purchased. We hope you consider working with us again in the future to allow us the opportunity to serve you the right way!
Rikki Gates
Chief Operations Officer”
"The whole process for the purchase and delivery of the wireless access points that we needed was exceptional. Very streamlined and was a very easy process.
Becky"
“Thank you for the review, Becky, we look forward to working with you again!”
A rep from Rhino Networks, rhinonetworks, has responded:
“We are excited to hear you had an easy experience! We look forward to working with you more. ”