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Product & services pricing
4.43/5
Chance of future purchase:
4.59/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-10-05

Top notch service

"I ordered a meraki router license and did not realize that it was not an instant fulfillment. The person I spoke to was very knowledgeable and guided me through the process of contacting Meraki to get an extension on my expired license until the new one arrived."

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks for sharing your experience! I'm glad we were able to assist. We're always here to help!”


Verified
5/5

2018-10-02

Great Reseller

"Always have a great experience with Rhino for our Meraki needs."

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks for the feedback, Shane! We're glad to have you as a customer.”


Verified
5/5

2018-10-02

"Great customer service and turnaround."


Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks for sharing and choosing Rhino Networks!”


Verified
5/5

2018-09-22

Excellent Pricing for our Church

"Rhino Networks helped our church get up to the modern age! They helped us get good pricing and licensing so we could be a modern adaptive church. I would recommend Rhino Networks to anyone who is looking to get their church networking needs in order."

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Hey Chris, thanks for sharing and recommending Rhino. We're here to help the next time you need us and hope you're enjoying your Meraki experience so far!”


Verified
5/5

2018-09-21

Really helpful

"Everyone we’ve dealt with has been really helpful and done everything possible to resolve our issue - which they did! Thank you "


Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for sharing! I'm glad we were able to assist with the issue and hope it was as pain free as possible for you. We'll be here the next time you need us!”


Verified
5/5

2018-09-18

Thorough Product Explanation

"Already had my sale but still proceed to help me understand the difference between products in case I wanted to switch products."

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for the feedback. We're always here and willing to help our customers understand anything they may not completely grasp!”


Verified
5/5

2018-09-15

Highly recommend!

"Rhino does an excellent job of communicating through every step of the process from quoting to shipping to licensing. We buy all of our Meraki products from Rhino!"

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks so much, Scott. I'm confident that you'll continue to have a positive experience with Rhino!”


Verified
5/5

2018-09-13

Top notch products, sales engineering, and service

"Rhino Networks helped us understand what we needed to accomplish our goals around video surveillance. They also helped us navigate the various licensing and configuration options. They really go above and beyond as a vendor."

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“We love hearing different ways that our employees have assisted different organizations. Thank you for the feedback and we'll continue to go above and beyond for our customers!”


Verified
5/5

2018-09-11

Completely painless

"Completely painless. That's really all I'm looking for."

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Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks for posting. We're glad we can give you what you're looking for!”


Verified
5/5

2018-09-05

Rhino Networks

"Most reliable vendor we work with. Very responsive and they seem to care about the relationship!!!!!"


Rep reply posted 2018-10-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Hey Chad, so happy to hear you've had a good experience with Rhino! We really appreciate the feedback.”


Verified
5/5

2018-08-15

The only Reseller we need.

"Joe Sense is our rep and has always done a great job. We get what we need, when we need it. He is very knowledgeable and helpful. No need to go anywhere else."

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Rep reply posted 2018-08-20
A rep from Rhino Networks, rhinonetworks, has responded:

“I'm so glad you've had such a positive experience with Joe! He's a great one, indeed. We sincerely appreciate you as a customer, Jim!”


Verified
5/5

2018-08-14

The best!

"Always prompt to reply/fulfill my requests! "

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Rep reply posted 2018-08-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks for being such a great customer, Michael!”


Verified
5/5

2018-08-12

Great seller

"Service was prompt and friendly.

When I enquired about one particular matter it was quickly addressed.

I later received a call from my Cisco rep who seemed very pleased that I had chosen to purchase from Rhino too.

There was a delay receiving the licence that I had purchased from Cisco but Rhino warned me in advance of this so I was not concerned by the delay. (The delay seems to be a Cisco issue rather than a Rhino issue).

All things considered I'd have to say that I'm a very happy customer who will gladly come back
"


Rep reply posted 2018-08-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for your review! We love hearing from our customers about their experience with Rhino. Like your Cisco rep, we're happy that you chose us as well!”


Verified
5/5

2018-08-09

Top Notch Service

"The representative was knowledgeable and proficient. Responded promptly and extremely courteous."


Rep reply posted 2018-08-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Hi there, thanks for posting! I'm thrilled to hear you had a great experience. Don't hesitate to reach out to us if we can assist in the future!

Rikki Gates
Chief Operations Officer”


Verified
5/5

2018-07-16

great customer s upport

"thank you for your support. "

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Rep reply posted 2018-08-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for being a customer!”