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Product & services pricing
4.53/5
Chance of future purchase:
4.68/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-04-12

"Very helpful, fast service!"


Verified
2/5

2016-04-05

Tried to order one MX64, but got two

"There was some confusion on my order because I made a few errors on my initial order. However, I called in and had a conversation with Rhino Networks and my understanding was that I would receive one MX64 and they could cancel the other orders. Instead, I got two MX64's one that was overnighted and one with two day shipping. They ended up coming in at the same time, I assume due to weather delays. "


Verified
5/5

2016-03-03

Hooking it up.. literally!

"Phil, Eric and crew at Rhino Networks are fantastically quick at getting me the Meraki gear we all know and love. These guys have great prices, and are super pro! I was putting together an order on their web site, and Phil started a chat session with me to help get the right gear for the best price. Rhino has a good thing going on. Thanks so much, and I'll be back!"


Verified
5/5

2016-02-26

Great and quick service

"My order was fulfilled quickly and I feel that I received special attention the entire time. Will use again!"


Verified
2/5

2016-02-25

not great

"called me on a holiday, sent me to their self-service page, and didn't bother to tell me that the router wouldn't come with a power adapter unless i ordered it separately. there's no documentation whatsoever in the box - hopefully i'll be able to figure it out."


Verified
5/5

2016-01-14

Patience with a smile coming through the phone!

"Working with Todd was so easy! Plus he made me feel comfortable asking a number of questions - he was patient with a smile that I could feel coming through the phone. I'd highly recommend using these guys - especially if they all offer the experience I had with Todd. I had my licenses within a few hours."

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Pricing of products and services
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Likelihood of customers making future purchases
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Verified
5/5

2015-12-30

"the transaction was quick and easy."


Verified
4/5

2015-12-14

"They got my license renewal taken care of same day, but my switch purchase still shows as processing a week later. Anxiously waiting to replace a D-Link that's slowly failing."


Verified
5/5

2015-12-02

"I truly appreciate the ordering process, very easy to navigate through the site and ordering only took 5 mins "


Verified
5/5

2015-11-20

"Sales and support staff was both knowledgable and helpful. "


Verified
2/5

2015-10-30

"Shipping was later than promised. I was told the product was in stock but it had to be manufactured. I had to keep teammates onsite in the field longer than planned and missed my target end date."


Verified
5/5

2015-10-20

"quick, easy, brain-free purchase!"


Verified
5/5

2015-10-16

"Excellent customer service, very responsible sales people, perfect communication.Rhino Network is our first option for business. I recommend to everyone Rhino Network. 5 Star Businiess "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-09

"Excellent price and customer service"


Verified
5/5

2015-09-17

"Fast turnaround, good price"