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Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-11-20

EXCELLENT

"
Would recommend to any of my friends and family looking for fair prices and great customer service.
"


Verified
5/5

2024-11-07

Excellent online experience

"Easy ordering. Super fast shipping. "


Verified
5/5

2024-11-03

Good

"Thanks good service parts "


Verified
5/5

2024-11-01

Great Customer Service

"Had a great experience at Rick Hendricks parts department.
Ordered all-weather rubber floor mats online and the process and customer service was excellent!!
"


Verified
5/5

2024-10-23

Seamless

"Pleasant, Competitive price compared to other dealer prices"


Verified
5/5

2024-10-15

Easy pickup for part ordered online

"I called a few days to confirm it was there and rep was very pleasant. Pick up was very simple and quick. "


Verified
5/5

2024-10-07

EXCELLENT PARTS DEPARTMENT!

"ABOVE AND BEYOND AND SO VERY CAREFUL"


Verified
5/5

2024-09-08

Part department is excellent

"Brandon is very knowledgeable, very helpful and has excellent customer service skill."


Verified
5/5

2024-08-27

Great Experience!

"Ordered rug matts for my son's car. The order was ready in a day and when I went to pick them up, the two gentlemen were provided tremendous customer service. Would recommend this dealership to anyone interested in being treated well."


Verified
5/5

2024-08-23

Great service, quick part pick for pickup and prices are best in the area.

"Needed parts for my 17’ Toyota 86 and wanted to use OEM. I always shop around to get the best prices but these days, buying online from non-Toyota sellers may get you a fake part. I try to buy from Toyota dealers to ensure my parts ARE OEM.

Rick Hendrick Toyota Parts Dept. have good prices locally and they pick and have the parts ready usually within 24 hours. The staff at the Parts Dept. are all very friendly and help to get you in and out quickly.

Rick Hendrick Toyota is my “Go-To” OEM Parts supplier for their good prices, quick turnaround for pickup and the great staff at the counter.
"


Verified
2/5

2024-08-13

Dealer said I could not buy part for my car

"I ordered the part online. The dealer is in my community it was just late at night so I figured it would be easier. 4 days later I received a phone call from them saying that the emblem overlay was only available for certain cars and then I had to give my VIN number. He asked me if my car was in night shade Edition and I told him it was not. He told me without a Nightshade Edition Vin number I could not order them. Went to another local dealership and had the part the next day. Gave no Vin info to them"


Verified
5/5

2024-06-02

Very helpful

"Very helpful and the experience was very nice. They were extremely helpful."

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Verified
5/5

2024-02-24

Excellent service - prompt delivery

"Ordered a part for my 2002 Land Cruiser online. Delivered as promised"

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Verified
5/5

2024-05-05

Accurate & fast fulfillment

"They completed my online order and was ready for pickup by the next business day. Pricing of OEM parts was good."

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Verified
5/5

2024-05-01

Great Service in the parts dept.

"I placed an order online order. I used the VIN number to order. The website information was wrong. When I went to the dealership to pick it up the parts guy told me it was the wrong part. I'm very glad the parts guy knew his job. I would have tried to install the wrong part on my Camry. Give the guy a raise or at least a free lunch."

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