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1/5

2021-06-09

Ritz Camera put in writing they only sell USA authorized Nikon Models then sold me a black market camera

"Three years ago I bought my first camera, I knew well enough to look into if a company sold USA or black market models. I have IN WRITING from Ritz Camera that they "only sell authorized USA Nikon models" well in 2020 my shutter gave out, Nikon was closed due to Covid so I had to wait until 2021 to send it in.

Nikon sent it back and said it was black market and they would not work on it. After much back and forth with Ritz and sending them their own words that they only sell USA models, they refuse to replace or repair it. After first they said "a grey market must have slipped in" then they said they never guaranteed to sell USA models only - even my contact at Ritz was surprised, he said he always tells everyone they only sell USA Nikon Authorized models - This guy fought on my side, supposedly going up the chain as high as possible and Ritz Camera will still not do anything about it. Now I am out the $1500 for the camera and all the shipping and estimate fees from Nikon. :(
"

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4/5

2019-05-01

mamacatcamera

"Finding exactly which camera I was looking for was a bit of a scroll, hunt, experience, but finally found the right one."

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5/5

2019-04-25

"I enjoy shopping with you. Your company is awesome and is very easy to place an order "

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5/5

2019-04-05

Fast and Zippy

"Most easy transaction in the history of transactions"

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5/5

2019-03-25

Consistant professional service

"Always good products and service."

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5/5

2019-03-15

"love Always, I refer this place 1000%"

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5/5

2019-03-10

"The site is easy to use and the items I am looking for are almost always in stock at a reasonable price."

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5/5

2019-02-19

Yay! Thank you!

"I've been trying to find the Instax Mini BLACK and RASPBERRY album and I'm grateful your website has them! Thank you soooo much! "

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5/5

2019-02-01

SPEED

"THE WEBSITE WAS VERY EASY"

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5/5

2018-12-28

"Ritz had the micro memory card that my husband needed for his new camera. No local store had it."

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5/5

2018-12-13

"I've always had a good experience with Ritz and will continue to buy their products!"

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4/5

2018-12-08

I was not real happy that you do not except Posy Office Box addresess!

"The face that I live in a very small rural community, 85% of us have Po Bx's. I do not have an mail box in front of my home. PLEASE show the Box number on the or in the delivery address. If Not! Iy will be returned to you, "could not deliver." Sorry but this is how it is!"

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5/5

2018-11-23

Great Company!

"Great Company! Love dealing with them"

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5/5

2018-11-20

Hottest prices!!

"Best prices out there and bundles looks very tasty"

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5/5

2018-10-25

"got more specific product info than was found on Amazon site."

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