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Product & services pricing
4.38/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

5/5

2019-02-28

Loved hearing the "rest of the story."

"I promptly received the used lens I ordered online. However, it did not include a lens cover and that was not a detail I thought to look for in the item description. A few days later, I stopped in to Roberts' downtown store and they fixed me up with a lens cover. Then, the person helping me commented that the lens was a good deal. It was from a batch of lenses retired from Carnival Cruise Lines. I plan to travel with this lens, so it's neat to think it's already been interesting places."


5/5

2019-02-27

Amazing!!!

"My 12 year old daughter is interested in photography. I was not ready to invest hundreds of dollars so I started looking for other options. I chatted with someone from Roberts Camera and they gave me some suggestions on beginner cameras and lenses. My daughter LOVES her red camera and lense and hasn't put it down since she received it. Thanks so much for your advice!!"

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5/5

2019-02-05

Everything I Expected and On Time

"This is a first class operation and you can rely upon them explicitly and implicitly. Buy with confience"

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5/5

2019-02-04

Another 5 star experience with Used Photo Pro

"Roberts and Used Photo Pro are exceptional, I talked with their reps at IUSA and at **** same week to walk through my lens needs for a student and they showed me options, differences in ratings and how to get the most for my money. I am thrilled with their help and while I have purchased in the past the personal service this time was over the top. Customer for life!"

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5/5

2019-01-17

"This was my first time ordering from Roberts online. They were very responsive and sent the item right away. I would order again online form them, no hesitation"


5/5

2019-01-11

Great experience as per usual

"I'm a frequent customer of UsedPhotoPro, and so far, everything I've received has been exactly as expected. Their product ratings are accurate, I love being able to see photos of the actual items, shipping is fast, and prices are reasonable."

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5/5

2018-12-17

Great service , extensive collection , fast delivery . I always shop here for my photo needs.

"A photographer friend told me about this site . I couldn't believe the extensive collection of lenses and cameras. I have purchased a number of lenses and accessories and have not been disappointed in the quality of any of the items .I would highly recommend anyone who is new to photography to go to this site to get started."


5/5

2018-10-22

Great Camera Store

"I have been a customer of Roberts for over 20 years. This was my first experience ordering online and the lens I ordered works as expected. I would order again online."


5/5

2018-10-13

Great products at great prices!

"If I'm looking to buy used equipment I always go here first. I know I'll get the best quality and won't have to worry about products not working. The prices are usualy very reasonable for what im getting."

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5/5

2018-08-20

Nice Product, Multiple Shipping Options, Good Follow-up.

"I ordered a FlashQ20 from Lightpix Labs, and it arrived on time as I specified. This was my first time ordering from Roberts, and I would do so again."

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1/5

2018-08-08

Refuse to Refund Item Not as Advertised

"RC shipped damaged and not as item described on Ebay, refused to refund. "

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5/5

2018-07-07

Smooth Transaction

"Online shopping experience was great and checkout was a breeze. I particularly enjoyed the vast amount of cameras and gear to choose from. I highly recommend this store for all photography enthusiasts."


4/5

2018-07-05

Sony a7rII

"Everything went very well except for the fact that UPS cannot find my address and was about to return my item which was a $1500 camera to the distribution center which is 40 miles away"

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5/5

2018-07-04

Great service

"Better prices than the NYC boys, fast shipping great place to shop."


4/5

2018-07-02

Good shop, decent selection, good prices and policies.

"I buy here often. Specifically from UsedPhotoPro I really like the shop and buy a lot because they have great prices and professional service. "