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Product & services pricing
4.38/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

1/5

2018-03-29

Cancelled my order, citing potential fraud

"On 3/27/18, I purchased a lens from Roberts. Or so I thought! I get this email the next morning stating that my order
had been cancelled. Riskify had flagged it as fraudulent. Instead of reaching out to me, they relisted and resold the
item to someone else within just a few hours' time. Riskify wrongly flags 35-80% of legitimate sales as fraudulent.
From their own website: "Twenty two percent of high income cardholders experienced a false positive decline
over the past year, and over half (58%) reported that they either limited or stopped their patronage of the
merchant following the decline." I have a hard time believing anyone would go back after experiencing this!
Steer clear of this merchant. There's a darn good chance they'll call you a fraud and your order will be cancelled.
"

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5/5

2018-03-20

150mm Lens

"What a beautiful lens. And the glass is crystal clear. Thanks for finding this lens. Good service and fast, too. Appreciate that!!"


5/5

2018-03-19

Roberts is safe, fast, and they are my new go to for my photographic needs

"Was considering purchasing my lens from a well known auction site, but decided on Roberts instead. I'm glad I did. They got me my lens quicker than expected. It arrived well packed, and upon opening it was in perfect condition. No fuss, no last second higher bid, no "Sorry I already sold it" problems. Their price was quite comparable to what I was looking at on the auction site too! My next purchases will definitely be from Roberts! I highly recommend them!"

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5/5

2018-03-19

Best company!

"Always an amazing pleasure browsing and doing business with Robert's Camera and Used Photo Pro. Usually the best prices anywhere!"


5/5

2018-03-18

Another great purchase!

"I purchased a used Sigma 150-600mm sport telephoto lens that i had been looking for at the right price for a few years. I normally check Robert's Camera once a week and this week i saw the lens! The price was fair and the images they posted showed the lens was in great condition! This is my 2nd purchase and it won't be my last!
thank you for your great service!
"

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5/5

2018-03-17

used Leica lens

"Great service and delivery "

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5/5

2018-03-15

Great quality

"The products came to me in the condition described and at a very good price."


5/5

2018-03-15

First L lens

"I shopped quite awhile to find my first L lens. There was a good selection. The one I picked was as described and was shipped promptly. Well packaged too.
Took the lens out for a test run one evening and found that it worked mechanically very well and the images are of course superb. A good purchase!
"

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5/5

2018-03-15

so far so good

"I picked your store because you had the best warranty on a used camera, so far the I have had no problems with the camera, now I just have to learn how to use it lol."


5/5

2018-03-13

First camera

"Looking for a good used camera for my daughter. Perfect fit for her to start taking pictures"


5/5

2018-03-12

Great Flash Unit

"Shipping was fast, packaging superior, unit was excellent as advertised. "


5/5

2018-03-08

Superb, just superb!

"Super fantastic seller. The condition of used items was excellent. Fantastic packaging and superb customer updates and communication."


5/5

2018-03-06

Service and Quality

"Excellent service. I had a question about my order, called and your customer service agent was very pleasant and happy to check and Answer my questions.
Thank You Roberts Camera
"

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4/5

2018-03-03

Great selection/wish there was more

"They have a very wide selection of items to choose from in mostly excellent condition which is amazing for a used equipment site. I chose a body and a lens that were both described as in excellent condition. Needless to say, excellent condition is exactly what I got and I am beyond happy with my purchase. The one thing that would make this better is a list describing why each item is in the condition that it’s in. Right now it’s a generic statement for each item and especially with bodies I personally would like to know shutter actuation count, if there was ever any dust or fungus, If the reason that the price is so low is purely cosmetic or if it’s something function specific with the monitor, or dial, etc. not knowing the specific reasons for the item I purchased made me feel more apprehensive about my purchase especially since it was my first time. that being said, the only thing I found on the body or the length is a smudge or two and surface just easily removed and after three days of continuous shooting I am extremely pleased.
I will say that I wish there were more options for Sony full frame camera lenses, but I’m sure that will come with time.
Shipping was pretty quick given that I’m about 1,000 miles away. Only 4 or so days once it left the facility, 2-3 days to actually ship. And for free?! Pretty darn cool.
Can’t wait to come back for more!
"

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4/5

2018-03-03

Great lens as pictured, but with a flaw.

"Loved having photos of the lens they were selling. It is really nice when purchasing a used lens. I do wish, however, that they had mentioned the dust that was inside the lens. Almost returned it, as I was not expecting to see visible dust on the internal elements that was not visible in the product photos, but after testing it seems to have little or no effect on image quality. "

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