ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.50/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.17/5
Customer service:
4.25/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-02-10

"I like working with Robert's Camera. They are always nice and responsive to my needs or questions."


Verified
5/5

2015-02-08

"I ordered a lens that didn't fit my camera, but Roberts took it back with no problems. "


Verified
5/5

2015-02-07

"Been going to Roberts for years. The customer service is outstanding. The prices can't be beat. "


Verified
5/5

2015-02-07

"I bought a excellent Nikon F2A from Roberts Camera and it would be near mint on eBay. It works great! Roberts is my first choice for camera gear."


Verified
5/5

2015-02-05

"The package from Roberts arrived quickly and I'm satisfied with all the products I ordered. Great experience!"


Verified
5/5

2015-01-30

"Excellent service and reputation"


Verified
5/5

2015-01-22

"The delivery was fast, the free shipping they chose was USPS 2nd day, a nice surprise. The lens I ordered was listed as " mint" condition, and I would agree. All original accessories were included and I can't see any internal dust in the lens at all. I'm extremely happy with this purchase especially when I consider the price I paid. I'll definitely purchase more items from Roberts Camera."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"Exactly as advertised! Super Quick shipping and Great Communication. Thanks"


Verified
5/5

2015-01-14

"Ordered a refurbished Pananonic Lumix from Roberts through Amazon. The delivery was exceptionally quick even though I had picked regular delivery. Packaging was done expertly and they also threw in a carrying bag and memory card which were not advertised. Already being the lowest priced among the dealers this sweetened the deal bigtime. I cannot be happier and recommend them more strongly. I had a horrible experience for the same product with another reseller, cancelled order with them and placed order with Roberts. They made my day!:) Go with them guys. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-14

"Excellent service! Would not hesitate to order from them again."


Verified
5/5

2015-01-14

"Roberts goes the extra length to please their customers. They had 4 used cameras of the same model listed. I mistakenly ordered the wrong one. They had no problem exchanging it for the correct camera."


Verified
5/5

2015-01-13

"Roberts Camera did a great job from answering my questions regarding a used lens to getting it out the door and shipped quickly. The lens arrived in great condition and was just as described on the website. I'll definitely shop there again."


Verified
5/5

2015-01-09

"The service from Roberts camera and Nick has always been top notch. fair prices, great service and quick deliveries. What more
can you ask for.
"


Verified
5/5

2015-01-05

"My on-line experience was quite good. Ordering was easy and correct. I purchased used Canon film equipment. The contents of the shipping box were received in a timely manner and once again were as ordered.

I am somewhat concerned about the used ratings compared to the comments shown, For example, the A-1 camera was rated as excellent, however; the comments mention the felt being bad. Why would the camera get an excellent rating with an obvious problem? Time will tell with the first roll of film taken.

I have purchased both new and used equipment from Roberts and have always been thoroughly satisfied. I have and will again recommend Roberts to others.
"


Verified
5/5

2015-01-03

"We ordered the camera on Christmas Day. The camera came (with free shipping) within 24 hours of our expected date. When we received the camera we found we were charged the current sale price - so we had a better price than their excellent price. Will definitely check Roberts when we are looking for any future purchases."