ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.57/5
Chance of future purchase:
3.04/5
Shipping & packaging:
3.22/5
Customer service:
2.50/5
Return/Replacement policy:
1.67/5


5/5

2024-12-06

Taylor Made TP Reserve Putter

"Excellent item and transaction. Item like new with very fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-30

Awesome purchase process

"I was able to order the clubs I wanted and trade in my old set for a fair price as a credit against my purchase. The only portion of the process that hasn’t been completed is the credit back to my credit card against the purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-10-07

fast delivery

"exactly what I ordered and have never had a problem with any of my previous orders"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-09-20

2022 Sun Mtn 2.5+ bag

"Liking my new Sun Mtn 2.5+ bag for the price. Only complaint is the shoulder strap tends to twist going thru the dual strap slider."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-08-21

Callaway CB wedge 48 degree

"The order arrived in good time and as described. Very happy with the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-07-27

Excellent

"Great price, service and delivery."

Detailed Review Benchmark + -
Pricing of products and services

1/5

2024-07-07

Did not honor price drop

"The day after my shoes arrived the night before and didn't even try them on the price dropped $25 and this seller not only wouldn't refund the difference they didn't even offer a credit fir a future purchase. Awful customer service and they lost a customer for life over 25 bucks!! Really stupid! Will take my business to THW or Global Golf where they appreciate customers!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-30

Trash customer Service

"If I could give zero stars I would. Jaime and Jess are the most rude, and professional “customer service” employees I have ever dealt with in my life. Requested to speak to Jaime’s superior, she transferred me to her subordinate Jess who equally gave me unacceptable trash customer service. When I asked, multiple times, to speak with someone different.. they refused. Jess hung up on me at one point. Worst customer service I’ve ever dealt with. I wish I had read the google reviews before ordering from this place, because it looks like the real problem is their customer service. I do t know how they run a company with these employees on staff. Isn’t the first issue with them, and won’t be the last. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2024-05-16

So slow in delivery

"Everything as usual good products ok prices but always slow delivery. Bought enough for free delivery which takes 10 plus days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-04-18

Excellant timliness of order

"quality of product is not great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-10

Best prices by a mile.

"Great prices and service as always. I will be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-05

New Bag and Putter

"The ordering process was easy and both the Sun Mountain bag and TaylorMade putter I wanted were on sale. I used the trade in process to offset my overall cost of the products purchased. Everything was seamless and went according to plan. I have purchased products in the past from Rock Bottom Golf and have been very happy with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-21

Great bag great price

"Ordered a new golf bag and this seems to be a great bag. Need a few rounds to see how it holds up. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-03-19

Rock Bottom Delivers Again

"Have purchased from Rock Bottom Golf before, and always received my items on time in good condition. Well THEY DID IT AGAIN!!
3 days and my new irons were in my hands ready to go to the course. Thanks Rock Bottom Golf, for a great deal and also a great product, very satisfied with the Snake Eyes Iron set.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-11

Looks Brand New

"I purchased an excellent condition used wedge from RBG at a great price. The wedge looked perfect. I couldn’t find anything that would indicate the club was used. Extremely happy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process