"Ordered four basketball team items. Received 3 correctly as I specified and 1 that is incorrectly labeled for baseball. Notified customer service but still waiting on the correct item to be shipped."
"Received a promo to use with purchase and could not find it anywhere online to use it, no customer service available online today to help with purchase."
"Once I ordered the first piece of the required 2 pieces I was a little confused as to how to find and add the second piece. I didn't realize that it was showing in the box next to the actual piece I just put into my cart. "
"You had the right color and logo I wanted for this hoodie for my grandson. Thanks"
"It was easy to find what I wanted."
"it's great to see the different logos and how it looks on the product before you purchase it!"
"Was able to navigate what I wanted and the design I wanted effectively! "
"There gift card usage is impossible and the site itself is slow. I think the entire thing needs a revamp for easier customer usage."
"This is my story, and I am staying with it. Panneman Heights."
"I am glad to be able to create my granddaughters Team Spirit shirt to wear during her games .. even though I am far away.. I will be cheering her on !!
I can not do the survey as of this date I still don't have my purchase !!!! "
"I was able to locate my school and order right away.
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"Cheap iron on, light white sweatshirt iron on with two different colors but did ride quickly"
"The website was easy to maneuver through! "
"I had a seamless process of purchasing my desired items "
"I will once I receive my order I need it by 10/26/2024"
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“Maria. This order is part of a flyer link that was set up by your school. These items were discounted for the flyer and that is why they are unable to be discounted a second time. The code you received can be used on the Kings online store site at any time in the future. Thanks for your order and GO KNIGHTS!”