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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
5/5

2021-08-24

Great service

"Item arrived on time and high quality "

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Verified
1/5

2021-08-24

Disappointed

"The item I received looked nothing like the one I ordered."

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Verified
5/5

2021-08-23

Birthday present

"easy to work your site and the Birthday gift arrived on time"

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Verified
5/5

2021-08-23

Quick turn around

"I appreciated the personalized options. Very quick delivery."


Verified
2/5

2021-08-23

Late

"Package is a week late and I needed it earlier"

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Rep reply posted 2021-08-23
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“We are sorry you were not happy with how fast your order shipped. Your order was placed on August 10 and shipped August 16th. We do not keep stock of any items. Items are ordered from our supplier and then printed accordingly. We are running on a 4-6 business day production time. They then ship based on your choice of shipping options. We hope that you will reconsider this rating now that you have more information regarding the process.”


Verified
5/5

2021-08-21

Attentive service, quick shipping, great product!

"The customer service is personalized and thoughtful. I had a great shopping experience!"

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Verified
5/5

2021-08-19

Awesome spirit wear

"Everything is always great quality and looks nice too"

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Verified
5/5

2021-08-19

We’ll definitely be repeat customers!

"Our son’s high school had slim offerings for “fan gear” this year and for the pricing, my husband & I didn’t really love any of the designs. So after a lot of online researching, we found RokkitWear & placed an order for just a couple t-shirts (typical hesitation to spend too much with an unknown company). To our pleasant surprise - the order was on our doorstep (in Arizona) after about 7 days and everything came out awesome & fit perfect! We’ll definitely be ordering more as the weather turns - but we can’t wait to wear the new gear and support our QB this season!"

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Verified
5/5

2021-08-19

Great customer service and products

"I ordered 2 coach's shirts that was on back order like a lot things in this COVID pandemic but their customer service contacted me with a replacement shirt that was similar that they had in stock. Order was placed and shipped very fast (a few days). The shirts are great. I will be back to get more of my own coach's gear as the school's program budget is limited and pass on the information to the other coaches. "

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Verified
1/5

2021-08-18

Never received my items

"No way to find out where my items are or if they have even shipped. Terrible, do not buy from them!"

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Rep reply posted 2021-08-18
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Gretchen. Your order shipped out today. Your school set up the flyer dates, so that communication should have come from them when you were given the Flyer Code to use for ordering. You should have received an email with your tracking information. We hope you will be pleased with your Rokkitwear and will reconsider your rating as it was not based on any wrongdoing on our part. We value our customer service and appreciate your business.”


Verified
5/5

2021-08-18

Great products!

"I ordered school spirit wear for my children and they came out perfect! The hoodies are so soft. Highly recommend!"

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Verified
5/5

2021-08-16

Good products and service, highly recommend

"User-friendly shopping experience, quality products and efficient service, would use Rokkitwear again and highly recommend."

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Rep reply posted 2021-08-17
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Cheri - Awesome! GO GREYHOUNDS! ”


Verified
5/5

2021-08-16

Quality clothing

"Sizes are difficult to judge and they do not accept returns, but the quality of the clothes is excellent."

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Rep reply posted 2021-08-17
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Susan - We are glad you appreciate the quality of our products. We hope the sizing charts help choosing a size easier. We do not accept returns because each of our garments is customized by the customer. We appreciate your order! ”


Verified
5/5

2021-08-13

high school shirts

"Ordered two different school shirts for Grandparent to wear and both arrived within short time. I am pleased with both quality and cost for each."


Rep reply posted 2021-08-16
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Britt - Awesome! We love happy grandparent's! Glad you were pleased with your St. Anthony's Golf gear!”


Verified
3/5

2021-08-12

No what I expected

"So I did receive a call because the Numbers I wanted on the back wouldn’t fit so that was nice but the product I received was not at all what i expected the picture online looked way different I thought it was an actual hoodie not some flimsy fabric"

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Rep reply posted 2021-08-16
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Emily, we are sorry you were disappointed in your Echo shirt. This style is shown under the long sleeve t shirt category so that is why it is a thin hoodie. The description of the product states that. Heavy sweatshirts are listed under the sweatshirt category on the site. We hope you enjoy the shirt as it is a popular piece on the store site.”