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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
3/5

2021-09-03

Meh..

"It took a wile for the Oder to process. And I’m disappointed in the quality of the shirts. The “performance shirts” were a cotton bland. Not at all what I was expecting. "

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Verified
3/5

2021-09-02

The items are poor quality

"I when I received the order the color of the logo was faded! And the T-shirt’s was very thin. The logo on the polo was improperly sewn I would like to return them . Sorry but are not cheap"

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Verified
3/5

2021-09-02

Embroidering pulls fabric

"I ordered two moisture wicking polos with different embroidered logos. I was disappointed that the embroidering slightly pulled and puckered the fabric. For the price of these shirts, I expected to not have issues like this."

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Verified
5/5

2021-09-02

Quality Gear

"The two shirts I ordered were delivered quickly and are of great quality."

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Verified
1/5

2021-08-31

Frustrated

"I ordered 2 weeks ago and have not received notice that it shipped and cannot get anyone to respond to my emails or calls. "

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Verified
3/5

2021-08-29

Takes a long timeTo receiveOrder and very pricey especially the shipping

"Seems
Like it took two weeks or
More just
To get ready to ship
"


Verified
1/5

2021-08-28

I DID NOT BUY FROM YOU....AND YOU CHARGED MY ACCOUNT

"YOU CHARGED MY ACCOUNT...PLEASE REIMBURSE...I SENT YOU CLOTHES TO SELL AND HAVE NEVER HEARD A WORD AND THEN I AM CHARGED FOR SOME BOGUS ITEM
PLEASE CORRECT...I AM PLANNING ON LETTING MY VISA FOLKS KNOW AND THE BBB UNLESS YOU FIX IT..
BARBARA FOX
"

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Rep reply posted 2021-09-03
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Barbara - We produced and shipped an order to you for a Villa Duchesne High School polo. You will get a direct email from our customer service.”


Verified
5/5

2021-08-28

Excellent

"Our daughter was pleased with the tshirts and sweatshirt that we bought her. I will be buying more tshirts and other items that she likes. "

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Verified
1/5

2021-08-28

So far, no product received to review

"I’m only giving Rokkitwear one star right now because I have yet to receive my product, even though I ordered it 12 days ago. Apparently, there is a problem in the Arizona warehouse so they have not received it to embroider it yet. The receipt email I received said it could take up to 5 days to create. Perhaps they should not say that since it is clearly taking longer. At this rate, my son will not receive his golf hat before his short season is over.
Also, I never received an answer when I emailed customer service. I did get through when I did a live chat though, and that’s where I found out there is a supply chain problem.
"


Verified
5/5

2021-08-28

Great Quality

"My order was on-time, accurate, and true to size."

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Verified
5/5

2021-08-28

Thank you

"The item was received in a timely manner. My tracking was on point . My daughter loves it and true to size . Thank you "

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Verified
2/5

2021-08-28

Still waiting

"Ordered two weeks ago and still waiting for our order….paid a lot for shipping and was not shipped out in five days…like it said"

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Verified
5/5

2021-08-26

Great customer service

"Ordered wrong shirt and gave us a discount on the correct shirt
"

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Verified
1/5

2021-08-26

Two Weeks Later and Still No Word

"No update on my order from 08/12. It's now 08/25. . . Not good. "


Verified
5/5

2021-08-25

Awesome job.

"Did exactly the way I wanted it done. Fits perfect. Definitely will order from them again. Very quick at getting your order out."

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