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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
5/5

2020-05-29

"Great selection! "


Rep reply posted 2020-06-05
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Shelia - So glad you loved our vast selection of Mills Park Middle School gear! That's awesome! We appreciate your business!”


Verified
5/5

2020-05-25

Selection for the heart

"The options for the spirit wear for my school were mind-boggling. I liked the different options and styles as well as the check out. Waiting to see what happens with the shipping, but looking forward to acquiring more items."


Rep reply posted 2020-05-26
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“David - Rokkitwear strives for customer satisfaction and you will really be happy with your Walnut Hills shorts! ”


Verified
5/5

2020-05-24

Pretty Easy :)

"It was very easy to find something I thought me and my brother would like and so was the checkout! I can't wait to start representing our new school :)!!!!"


Rep reply posted 2020-05-26
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Meagen that is awesome! SO excited for you to get your James Madison hoodies!”


Verified
5/5

2020-05-22

CHS Rocks

"ordering was easy, thank you!"


Rep reply posted 2020-05-26
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Karen! Thanks for shopping with us! We know you will love your Cheltenham gear! GO PANTHERS!”


Verified
5/5

2020-05-21

Happy to find Polytechic wear

"Easy and quick ordering. Looking forward to receiving product."


Rep reply posted 2020-05-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Beverly - We are thrilled to be able to help you out! Polytechnic all the way!!!!!!!!”


Verified
5/5

2020-05-20

school gear as needed

"We're a small school that can't place bulk orders. RW allows us to make small purchases while keeping the costs reasonable. The quality is excellent, too. "


Rep reply posted 2020-05-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Michael - We love all our schools and are happy to sell you any amount that you need! Thanks for being a Rokkitwear customer!”


Verified
3/5

2020-05-20

Checkout Challenging

"I gave my email to get a first time order discount of five percent. It didn’t show up on the order. First said my phone number not required. Then said it was. Then my zip code was invalid. Challenging. "


Rep reply posted 2020-05-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Thank you for shopping with Rokkitwear! We are sorry you had an issue using the website. Typically the email discount arrives to your email, it does not show up automatically in your shopping cart. We are sending you a discount code to your email for a future purchase. We hope you love your Lakewood HS gear!”


Verified
2/5

2020-05-20

Ease in transact

"Your site was not accepting my information. I had to enter it several times to make it work."


Rep reply posted 2020-05-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Jean - So sorry you had an issue with the site. It is often the website browser you were using that is the issue. Internet Explorer is no longer supported by Microsoft so Google Chrome of Firefox is a better option. The Live Chat is a great tool if you need help in the future as well. Again, we thank you for your order and we know you will love the Spring Lake hoodie!”


Verified
2/5

2020-05-19

"I was not able to use my email address to sign up for the 5% discount. The site kept telling me my email was already used. I had never shopped the site before so I knew this was impossible.I attempted to use another email address and I was given the same notification."


Rep reply posted 2020-05-20
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Amanda - So sorry you had this problem. I am going to send you an email with the discount code to use on a future order. Go Warriors!”


Verified
5/5

2020-05-18

So far so good!

"So far, customer service via chat and ordering process have been great! Thanks much!"


Rep reply posted 2020-05-20
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Awesome Brooke! We are so glad that your shopping experience was a good one! You are going to love your Champion hoodie! Thanks so much for shopping with Rokkitwear!”


Verified
3/5

2020-05-18

need new graduation years

"The site is a little too many clicks per search and per item. I was looking for 2024 graduation year - and it wasn't immediately available."


Rep reply posted 2020-05-18
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Heathermarie - I am sorry that you did not find exactly what you were looking for on the site. I have added grad years 2024 through 2030 to the site. You are going to love your Jupiter items and we want you to know that we appreciate your business!”


Verified
2/5

2020-05-17

"Had to check out multiple times. wrong shipping name transferred to paypal. finally had to use cc instead. not good. took lots of time. "


Rep reply posted 2020-05-18
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Maria - so sorry you had this issue. However, PayPal is not controlled by our system so we have no control over it. We hope you love your Hornets gear! We appreciate your order!”


Verified
2/5

2020-05-15

Now you see it, now you don't!

"The items I selected and put in my cart did not stay in my cart more than a few hours. It took me at least an hour yesterday morning to decide on a style, color, and design but couldn't finish the order at that time. When I went back in the afternoon to finish my order, nothing was left in the cart. I had to start all over. I couldn't finish my order last night and again this morning, all 9 items in my cart had vanished and I had to start all over again. What a waste of my time."


Rep reply posted 2020-05-18
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Laura - Often the issue is the web browser you are using. Internet Explorer is no longer supported by Microsoft and is often glitchy. Google Chrome and Firefox are great alternatives and work well with most websites. That being said I hope you will reconsider your rating when you receive your Bishop Hendricken spirit wear! You are going to love your products! Thanks so much for your order - we appreciate your business!”


Verified
5/5

2020-05-15

Quick and easy ordering

"Just ordered so don’t have product, but very easy to create what I wanted!"


Rep reply posted 2020-05-15
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Barb - We are so glad you had a pleasant shopping experience! You are going to love your Appleton gear!”


Verified
5/5

2020-05-13

Easy pezy

"Was really super easy and very simple to order"


Rep reply posted 2020-05-14
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Carlos - Wow! Thanks for the kind words! GO JACKALS!”