"I have made three orders - all happy, all in size and good quality. I will order more :) Summer will come soon)))"
"Ordered 3 items. Took a over 2 weeks to ship 2 items. Took a month to ship 3rd item. Paid for expedited shipping. They shipped 2 items and then sent the 3rs item via free shipping which takes twice as long. Their reasoning was they spent the shipping costs on the first 2 items. Made no sense. Asked for compensation, the best they could offer on a 53 dollar purchase was 4 dollars. Never buying anything from here ever again.
Purchase from Canada"
"I would like to say a few words of thanks to this store for its good products and good quality! Although there is something to strive for ... but liked everything for me and my daughter."
"4/28 ..I have not been able to contact customer service for 4 days, it says.. "opps page not available" for every inquiry to their ticket site, and their phone service not working. It looks like they are out of business. I need to return 2 items, if I can't, I will stop payment on my order if I am not contacted in 24 hours.
5/16 ..They have been able to refund me now, with excellent customer service. There sizes run extremely small...be aware..
I will now give them a "5" for quick their response to my complaint."
"I hope for the same good purchase in the near future. Thank you very much, Rosegal! I love this cardigan!"
"I was ordered 4 items, 2 is arrived (but the size is much smaller,than i ordered and the quality is horrible) 2 items I did not get and no money refund. I do not find any email where I can make a complaint. I never order anything from Rose Gal."
"I want to note a rapid dispatch of ordered goods! All received on time, as expected. Dress and sandals just top class!"
"I have ordered some things on 27/03/2017. Half the order has arrived quite promptly. The items were of decent quality, I was not disappointed. The prices were good, they were having a big sale which was nice to take advantage of.
The second half of my order has not arrived yet. I'm still waiting for some items to be ready for shipping."
"I got this bra to wear with my prom dress and it fits perfectly and DOES NOT FALL DOWN even dancing and running around all night. Highly recommend this strapless bra! Big thanks to Rosegal!"
"Total waste of time and money. I have been trying to resolve an issue since January. I keep getting apologies and feedback that I will be refund. I have had to create multiple tickets on this process. "
"My wife and I were pleased with the ordered goods - it was a lady's bag and T-shirt for me. Delivery time from the moment the order was pleased, the quality is also decent."
"I placed my order in March and just received it today 10 May, all items I received are nothing like how they look on the site. Quality is very very poor. Sizes are way too small. Everything is so disappointing. There some items missing that I paid for.
I cannot afford to return as I would have to pay again to send back, as I paid receiving them. I'm more than disgusted at this company, I wish I could have read the reviews before placing an order"
"Sent on 15 April received May 5 - I think a good result. Everything is perfect in size. Shoes and tunic was satisfied!"
"Thanks to the positive reviews here, decided to buy on this site - and for good reason! I liked the ordered shoes and bikini. I was shocked (in a good way) with my new purchases))) In short all liked it! Gratitude to all - shops, as well as buyers from here !!! "
"I made my first order on April 13th, a month later, still nothing! Don't be fooled by the prices, if they cannot deliver on a promise. I even contacted customer support and this is exactly what they said " We are aware that we need to improve on some aspects." Who tells a customer that? They definitely oversold and under delivered. Once I can get a hold of someone who knows something, I will never deal with them again.
Buyer beware!"